This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, Channel Partner based in the United States.
This role is centered on driving partner-led growth across a diverse ecosystem of channel relationships, including MSPs, resellers, and distributors. You will be responsible for managing strategic partnerships that directly impact revenue growth, retention, and expansion within a large installed customer base. Acting as the primary commercial liaison for assigned partners, you will ensure alignment between partner business models and solution value while enabling consistent pipeline generation and execution. The position requires a strong balance of relationship management, commercial ownership, and operational discipline in a fully remote, fast-moving environment. You will also collaborate closely with internal teams to support forecasting, deal execution, and customer experience continuity. This is a high-impact role for someone who thrives in partner ecosystems and enjoys building scalable, repeatable revenue motions.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager, Channel Partner based in the United States.
This role is centered on driving partner-led growth across a diverse ecosystem of channel relationships, including MSPs, resellers, and distributors. You will be responsible for managing strategic partnerships that directly impact revenue growth, retention, and expansion within a large installed customer base. Acting as the primary commercial liaison for assigned partners, you will ensure alignment between partner business models and solution value while enabling consistent pipeline generation and execution. The position requires a strong balance of relationship management, commercial ownership, and operational discipline in a fully remote, fast-moving environment. You will also collaborate closely with internal teams to support forecasting, deal execution, and customer experience continuity. This is a high-impact role for someone who thrives in partner ecosystems and enjoys building scalable, repeatable revenue motions.
Accountabilities:
- Own and manage relationships with assigned channel partners (MSPs, resellers, and distributors), serving as the main commercial point of contact.
- Drive revenue growth, renewals, and expansion opportunities through effective partner engagement and account management.
- Act as a trusted advisor to partners, aligning solutions with their go-to-market strategies and customer needs.
- Support end-customer interactions when needed, including onboarding assistance, issue resolution, escalations, and commercial inquiries in coordination with partners.
- Manage partner-led opportunities end-to-end, including pipeline development, forecasting, and contract negotiation.
- Maintain accurate CRM data, ensuring strong pipeline visibility and forecasting accuracy in Salesforce or similar systems.
- Build strong product and industry expertise to identify expansion opportunities and strengthen partner enablement.
- Collaborate with internal teams to ensure seamless execution of partner-led sales motions.
- 5+ years of experience in B2B SaaS sales or account management with a strong focus on channel ecosystems (MSPs, resellers, distributors).
- Proven success in managing and growing partner relationships that drive measurable revenue and retention outcomes.
- Experience managing renewals, expansions, and complex deal cycles through indirect sales channels.
- Ability to balance partner ownership with occasional direct end-customer engagement for support and issue resolution.
- Strong communication, negotiation, and stakeholder management skills with the ability to influence without direct authority.
- Highly disciplined in pipeline management, forecasting, and CRM usage (e.g., Salesforce).
- Growth mindset with adaptability, curiosity, and a continuous improvement approach.
- Strong collaboration skills with experience working across cross-functional teams.
- Competitive compensation aligned with experience and market standards.
- Remote-first role within eligible U.S. states, offering flexibility and autonomy.
- Performance-based incentives tied to revenue and growth outcomes.
- Comprehensive healthcare coverage and employee benefits package.
- Generous paid time off and work-life balance support.
- Opportunity to work in a high-growth SaaS environment with strong product-market fit.
- Career development and exposure to scalable partner-led growth strategies.
- Collaborative, mission-driven culture focused on customer impact and continuous improvement.