Custody Operations Business Manager - Associate

Join Global Finance & Business Management which works to strategically manage capital, drive growth and efficiencies, maintain financial reporting and proactively manage risk. By providing information, analysis and recommendations to improve results and drive decisions, teams ensure the company can navigate all types of market conditions while protecting our fortress balance sheet.

As an Associate within The Global Custody Operations Business Management team, you will  play a key role in the successful delivery and management of Operations strategies. You will work closely with the Global Head of Custody Operations and their Leadership Team to deliver outstanding Business Management support across Operations updates, business reviews and data analysis.

Job responsibilities

• Organize complex information in a strategic and compelling way, analyzing complex data sets to facilitate insights for senior management decision making
• Maintain and track objectives, as well as the corresponding key results, ensuring alignment to the wider Securities Services Operations strategic priorities 
• Craft and develop organizational communication strategies for global townhalls and keynote events, for an organization spanning over 1,500 colleagues 
• Develop comprehensive materials for business reviews and strategic working sessions, demonstrating our organizational success within senior CIB Forums, incorporating business metrics, financial performance, and updates on key initiatives and results
• Create ad-hoc analysis and presentations for a wide range of senior management, ensuring key priorities and messaging is conveyed
• Drive cross line of business initiatives, with a focus on the development and support of our AI Book of Work and wider transformation initiatives, maintaining a strategic link to the operational goals and requirements of the business

Required qualifications, capabilities and skills

• Previous product knowledge and/or prior Financial Management, Business Management, or Chief Operating Office experience

• Strong communication skills with the ability to work effectively with all levels of employees, including senior management

• Ability to thrive in a fast-paced, matrixed environment with multiple assignments, stringent deadlines and changing priorities
• Inquisitive, enthusiastic, and diligent, and capable of challenging peers

• Strong proficiency with PowerPoint, Word, Excel, Outlook 

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Business, Finance, Accounting or a related discipline
• Software skills e.g., SharePoint, Teams, Tableau and Alteryx Suite