Job Summary
- Act as customer advocate to ensure products meet or exceed customer expectations, proactively driving quality improvements and institutionalizing a closed-loop quality system.
- Identify key risks, gaps, and improvement opportunities, and collaborate with operations to ensure consistent delivery of high-quality products.
- Monitor and audit process, product, and system compliance, ensuring adherence to internal procedures, industry standards, and customer requirements in support of Zero Defect initiatives.
- Provide timely escalation and drive resolution for in-process quality issues to minimize impact to customer and business.
Key Responsibilities
- Driving internal quality improvement activities to ensure we achieve the external customer incident reduction goals.
- Perform in-depth gap analysis and define effective improvement plans to prevent creation of new EFARs.
- Effectively follow thru the implementation & effectiveness of the defined improvement plan
- Periodically Review GMRB limit and Implement Effective GMRB process across all critical process steps.
- Review abnormal lots dispositions and ensure effective containment, risk assessment and corrective actions are established.
- Ensure process/product change in respective area of responsibility is effectively implemented.
- Review and ensure linkages between FMEA/ Control Plan and ensure required process control are implemented to enable delivery of high quality products to customer.
- Proactively review the internal performance to anticipate potential quality issues and drive operations team for preventive actions.
- Periodically audit manufacturing lines to drive compliance to process control, procedures, processes and product requirements.
- Other duties as assigned.
Qualification and Experience
- Minimum BSC in Elect Engineering or Mechanical Engineering or Equivalent.
- Preferably with Quality systems and/or process engineering knowledge.
- Preferably 1-3 years Quality Assurance Experience but qualified fresh graduates will also be considered.