Food & Beverage Supervisor Event Operations (Full-Time)

Why you will love working for Hilton!

• 110 exceptionally discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world.
• Discounts of up to 25-50% on products and services in participating Hilton outlets
• Extensive range of career development opportunities including access to Hilton University training, offering more than 3000 free learning programs
• Bonus Annual Leave days after 2 years
  Unwavering focus on creating an inclusive environment offers growth opportunities, is driven by purpose, and allows team members to bring their best, most authentic selves to work.

 

ABOUT HILTON SYDNEY

Iconic 598-room Hilton Sydney is located in the heart of Sydney’s CBD and is steps from Town Hall station and the QVB Light Rail stop. Amongst our operations, we are home to signature restaurant Glass Brasserie, heritage listed Marble Bar and we are the leading destination for Conferences & Events with one of the largest conferencing spaces in Australia.

Conference and Events - From award-winning cuisine to vibrant cocktails and historic surroundings, discover a collection of unique dining destinations in the heart of the central business district at Hilton Sydney. Whether you’re joining us for a celebratory dinner, sunset drinks or a quiet morning coffee, every moment is crafted with warm hospitality at heart.

WHAT WILL I BE DOING?

As a Conference & Events Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Team Member experience. A  Conference & Events Supervisor will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:
•    Supervise Conference and Banqueting operations up to 250 guests. Plan, organize, and control the daily operations
•    Communicate and delegate in line with daily Banquet Events Order
•    Able to work in all areas of Conference and Banqueting including Bar
•    Welcome guests in a polite and friendly manner. Manage guest queries in a timely and efficient manner
•    Follow cash handling procedures
•    Ensure cleanliness of work areas
•    Ensure compliance of brand standards
•    Represent needs of the team
•    Assist Food and Beverage with achieving financial targets
•    Assist Floor Manager with training and developing the team
•    Assist with annual and mid-year appraisals with team members under your responsibility
•    Comply with hotel security, fire regulations and all health and safety legislation
•    Be environmentally aware
•    Assist other departments wherever necessary and maintain good working relationships

WHAT ARE WE LOOKING FOR?

A Conference & Events Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
•    Previous Conference and Banquet experience and a valid NSW RSA competence card
•    Committed to delivering high levels of customer service
•    Positive attitude
•    Good communication skills
•    Flexibility to respond to a range of different work situations
•    Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
•    Experience in the hotel industry 
•    Experience in supervising and/or delegation
•    Willingness to develop team members and self