Where You’ll Work
Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 160,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $5 billion annually in charity care, community benefits, and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system. Learn more at commonspirit.org.
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Job Summary and Responsibilities
As our System VP Revenue Cycle Accounts Receivable Management, you will provide executive vision and strategic oversight for all Accounts Receivable (A/R) operations for hospitals across CommonSpirit. This pivotal leadership role encompasses directing critical functions such as billing and follow-up, denials and appeals management, underpayments, credit balances, and complex claims resolution, ensuring optimal financial performance and compliance. You will be instrumental in shaping our A/R strategy, driving efficiencies, and establishing best practices across our diverse portfolio of hospitals.
Every day you will collaborate with key stakeholders, including payor operations, finance, legal, and compliance teams, alongside our valued vendor partners, to safeguard accurate reimbursement and mitigate financial risks. Your responsibilities will span the full spectrum of A/R processes, from overseeing NSA and IDR compliance to managing bankruptcy, probate, payment posting, and reconciliation. You will be actively establishing rigorous performance expectations, meticulously monitoring outcomes, and championing the implementation of standard, efficient, and compliant A/R operations throughout the organization.
To be successful in this role, you will possess a compelling track record of executive leadership in healthcare Accounts Receivable management, demonstrating comprehensive expertise across billing, collections, and denials. We are seeking a strategic thinker with exceptional problem-solving acumen and a proven ability to partner effectively with diverse internal and external stakeholders to drive financial results and ensure regulatory adherence. Your deep understanding of revenue cycle optimization, a commitment to compliance, and a strong capability in managing complex and high-risk receivables will be critical to your success within our organization.
As a remote employee, we will provide you with the equipment needed to work from home, including a laptop, docking station, dual monitors, and accessories.
Responsibilities:
- Strategic Leadership: Directs enterprise-wide A/R operations, defining regional operating models, performance strategies, KPIs, and accountability for optimal cash collections and regulatory compliance.
- Revenue Optimization: Develops and oversees billing accuracy, denials management, and underpayment recovery strategies to maximize reimbursement and reduce claims recurrence.
- Vendor and Governance: Owns A/R vendor strategy, performance and contract management, alongside establishing governance for A/R policies, procedures, and internal controls.
- Complex Receivables & Compliance: Manages high-risk and complex receivables, including NSA/IDR processes, bankruptcy, probate, and ensures compliance for credit balances and unclaimed property.
- Financial Integrity: Oversees payment posting, reconciliation, and A/R reporting, communicating outcomes and risks to senior leadership to ensure accurate financial reporting and audit readiness.
- Cross-Functional Collaboration: Partners with finance, payor operations, legal, and IT to align A/R strategies with accurate reimbursement, compliance, cash flow, and holds regional leaders accountable for A/R performance.
Job Requirements
Required
- Bachelors degree
- 10+ years demonstrated experience in the understanding and management of healthcare revenue cycle
- 12+ years in the healthcare industry with proven experience in a large, complex, multi-facility healthcare environment with the ability to collaborate and work with people at all levels
Preferred
- Masters degree