Service Centre Attendant

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world 

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

What this opportunity involves:

As a Service Centre Attendant at our Sydney site, you'll be the cornerstone of our day-to-day facilities and business support operations, ensuring our workplace runs smoothly and efficiently. The position supports the Workplace Services Team in delivering our service centre operations and maintaining safe, compliant, and welcoming work environment.  Day-to-day, the role balances hands-on service desk coverage in our Service Centre, acting as a visible, customer-facing presence for employees and with a strong focus on vendor and contractor coordination and systems administration. It is office-based five days per week.

An Overview of the role:

Service Centre & Mailroom/Courier Support

• Provide Service Centre desk coverage, serving as the primary point of contact for employees, processing incoming and outgoing mail, faxes, and courier deliveries in a timely manner, while conducting regular internal mail runs.
• Monitor and manage inventory of stationery, business cards, coordinate locker assignments, and management of access cards.
• Assist with vendor onboarding, compliance documentation, inductions, and site access coordination. 
• Assist in monitoring contractor activity on-site, track work orders and service delivery timelines.
• Track and report service delivery issues, communicate problems through to resolution, and provide back-up support for records responsibilities when needed
• Ensure first aid rooms and first aid kits and equipment are maintained and stocked.
• Ensure site and client assets are maintained to high standards whilst ensuring safe and compliant workplaces.

Sounds like you? This is what we are looking for:

• Experience in administration or facilities coordination desired but not mandatory.
• Competency in Microsoft Office suite and strong interpersonal and communication skills with a professional, customer-focused approach.
• Demonstrated capability to work independently while prioritising multiple activities efficiently and meeting key performance indicators.
• Physical ability to undertake manual handling activities and understanding of workplace safety requirements.
• Self-motivated and flexible team player who can adapt to rapidly changing situations while maintaining accountability.
   

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave 
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:  

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ509803

Location:

On-site –Sydney, NSW

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.