Engineering Service Delivery Manager – Institutional Trading Technology

 

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Job Description

We are seeking an experienced Engineering Service Delivery Manager to lead delivery execution for a large-scale technology integration and transformation program within our Capital Markets and Electronic Trading organization.

This role serves as the critical bridge between business objectives, trading domain requirements, and engineering execution. The successful candidate will partner closely with software engineering, architecture, infrastructure, operations, data, and vendor teams to coordinate the delivery of complex initiatives spanning trading platforms, market data, reference data, finance integrations, and production services.

The ideal candidate combines strong delivery leadership with deep capital markets expertise and enough technical depth to effectively engage with engineering teams, understand system design decisions, troubleshoot production issues, and proactively identify delivery risks.

Key Responsibilities

Program and Delivery Leadership

• Own end-to-end delivery execution for strategic technology programs within the Institutional Trading organization.
• Coordinate multiple concurrent engineering workstreams, ensuring alignment across architecture, development, testing, infrastructure, security, and production support teams.
• Working alongside Program Management Office tracks program timelines, dependencies, risks, issues, and milestones while providing transparent status reporting to technology and business stakeholders.
• Drive successful execution of large-scale system integrations, platform migrations, and data transformation initiatives.

Engineering Partnership

• Work directly with software engineering teams to translate business and trading requirements into actionable delivery plans.
• Partner with technical leads and architects to ensure solutions align with enterprise standards, scalability requirements, and long-term technology strategy.
• Guide teams through the complete Software Development Lifecycle (SDLC), including requirements, design, development, testing, deployment, and operational readiness.
• Promote Agile and Scrum best practices while helping teams continuously improve delivery effectiveness.

Capital Markets Domain Knowledge

• Deep understanding of Security Master concepts
• Deep understanding of Transactional Trade data
• Corporate Bond [HY or IG] Electronic Trading market structure
• Equity & Equity Option Trading Market Structure
• Experience in Securities Data Modeling
• Some understanding of Market Data including Aggregated, Consolidated and Montage books
• Some Understanding of Post Trade Feed flows including calculations for settlement
• Understanding of any Regulatory organizations 

Production Readiness and Operational Excellence

• Collaborate with engineering and support teams to resolve complex production issues and operational challenges.
• Participate in incident management, root cause analysis, and remediation planning for business-critical trading systems.
• Ensure operational considerations—including resiliency, monitoring, automation, observability, and supportability—are incorporated into delivery plans.
• Drive continuous improvement in system reliability, deployment processes, and service quality.

Technical Leadership

• Provide hands-on leadership when required by analyzing system behavior, troubleshooting data quality issues, and assisting with problem resolution.
• Work with engineering teams to validate data flows, transformations, integrations, and reconciliation processes.
• Promote sound engineering practices, reusable design patterns, automation, and architectural consistency across teams.
• Guide teams toward design decisions that balance current requirements with future flexibility and maintainability.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- 10 or more years of related experience in information systems technology

This role requires working from a U.S. Bank location three (3) or more days per week.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $126,820.00 - $149,200.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.