Senior Managing Consultant – Quality Engineering Manager

**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** As a Quality Engineer specializing in Functional Test Quality, you will lead the delivery team in achieving high-quality test outcomes by applying a structured approach, test practices, and technical solutions. You will drive improvements through integrated metrics and measurements, ensuring high-quality software products. Your primary responsibilities will include: * Lead the overall QA and testing strategy for Model N/Flex Revenue Management applications and related business processes. * Serve as the primary SME for Revenue Management systems, including pricing, rebates, chargebacks, contracts, and revenue lifecycle processes. * Establish, manage, and continuously improve the Testing Center of Excellence (TCoE), including testing standards, governance, and best practices. * Define and oversee test plans, test cases, automation frameworks, defect management, and quality metrics. * Lead end-to-end testing activities across projects, including SIT, UAT, Regression, Integration, and Production Validation Testing. * Drive test automation initiatives using AQM and UFT, improving testing efficiency, coverage, and release quality. * Collaborate with business, IT, development, and vendor teams to ensure successful delivery of Revenue Management solutions. * Provide leadership and guidance on Revenue Management custom processes, SDLC, and ADLC methodologies. * Manage internal and external audit activities, ensuring compliance with corporate controls, regulatory requirements, and documentation standards. * Drive Test Optimization: Utilize a model-based Test Design approach and accelerate Test automation using the IGNITE platform to optimize test outcomes and improve time to market. * Leverage Cognitive Tools: Apply cognitive tools and techniques to transform detection-based testing into prevention-based Quality Engineering, ensuring continuous improvement. * Develop Quality Plans: Prepare and guide the team on Quality Plans and overall Quality for the project lifecycle, emphasizing quality assurance and high-quality software products. * Analyze Metrics: Utilize integrated metrics and measurements to drive improvements and ensure high-quality software products. This Job can be Performed from anywhere in the US. **Required technical and professional expertise** * Strong leadership experience managing QA/Test teams, Test Leads, and Testing Centers of Excellence (TCoE). * Proven ability to engage and influence business and technology stakeholders, including senior leadership and executives. * Experience managing large-scale enterprise programs and cross-functional teams in complex environments. * Strong project management, risk management, and problem-solving skills. * Excellent communication, presentation, and stakeholder management capabilities. * Experience supporting and managing internal and external audits, compliance reviews, and regulatory requirements. * Ability to mentor teams and drive continuous improvement initiatives. **Preferred technical and professional experience** * Expert knowledge of Model N/Flex Revenue Management systems and business processes. * Deep understanding of Revenue Management custom processes, including SDLC and ADLC methodologies. * Extensive experience leading QA and testing initiatives for Revenue Management applications. * Expertise in establishing and operating a Testing Center of Excellence (TCoE). * Strong hands-on experience with AQM (Application Quality Management) and UFT (Unified Functional Testing). * Experience with test automation framework design, implementation, and maintenance. * Strong knowledge of Functional, Integration, Regression, End-to-End (E2E), and User Acceptance Testing (UAT). * Experience with defect management, root cause analysis, and quality metrics reporting. * Knowledge of data validation, reconciliation, and reporting processes within Revenue Management systems. * Experience supporting Revenue Management system implementations, upgrades, and integrations. * Familiarity with Data Analytics tools and techniques (preferred). * Experience supporting Mergers & Acquisitions (M&A) system integration and testing activities (preferred). IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.