Team Leader Environmental Services

Role responsibilities

The Team Leader will provide process management support and training for the Environmental Services department, ensuring alignment with organizational goals. Responsibilities include monitoring staff performance, promoting customer service initiatives, and reporting on process progress to leadership.

Requirements

Candidates must have a high school diploma or GED and a minimum of three years of experience in environmental or cleaning services, preferably in a hospital setting. Strong customer service skills and knowledge of process improvement techniques are also required.

Key skills

Customer Service Skills, Process Improvement Techniques, Training, Data Analysis, Problem Solving, Communication, Monitoring, Staff Management, Environmental Services, Leadership, Safety, Quality, Efficiency, Service Recovery, Measurement Techniques, Resource Management

Keywords

Environmental Services, Process Management, Customer Service, Training, Data Analysis, Problem Solving, Monitoring, Staff Management, Leadership, Safety, Quality, Efficiency, Service Recovery, Measurement Techniques, Resource Management, Healthcare