Employee Onboarding & Curriculum Specialist

The Colleague Experience Group (CEG)—Amex’s Human Resources function—is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.

New to Blue is our global colleague onboarding program, supporting colleagues as they join American Express or transition into new roles. We are reimagining New to Blue into a connected, scalable experience that brings together enterprise, business unit, and role learning, enabling colleagues to become effective, confident, and productive as quickly as possible. We are transforming colleague onboarding into a seamless, integrated, and personalized experience.

You will define how learning is structured within New to Blue, bringing together content from across the enterprise into clear, role-relevant journeys.

This role focuses on organizing and shaping content into a coherent experience, ensuring colleagues receive the right information at the right time. You will work across enterprise, business unit, and role-based inputs to create structured pathways that are easy to navigate and aligned to colleague needs.

Working closely with stakeholders and product partners, you will shape how learning is delivered within platforms, ensuring a consistent and intuitive experience that supports confidence and performance.

• Design structured curricula across roles, locations, and colleague journeys 
• Bring together and organize content from multiple stakeholders into clear, role-relevant pathways 
• Ensure learning is consistent, relevant, and aligned to business needs 
• Partner with product and UX teams to shape how learning is delivered within platforms 
• Support the development of personalized learning journeys based on role and need 
• Maintain quality and consistency as the program evolves 
• Continuously improve learning journeys to enhance engagement, clarity, and effectiveness

• Demonstrated experience in onboarding, curriculum design, learning design, or early-tenure experience design 
• Strong understanding of onboarding journeys and how learning supports speed to productivity and performance 
• Proven ability to structure complex content into clear, structured programs 
• Experience working with multiple stakeholders and content owners across functions 
• Understanding of digital learning principles and modern learning approaches 
• Ability to link learning design to business outcomes  
• Strong organizational and communication skills, with attention to detail  

Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.