SW (Tech) Support Engineer

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. 

What We Offer

Location:

Bundang,KOR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Job Purpose / Summary.

The APG Automation Products Software Support Engineer is a customer-facing technical support role for Smart Factory Automation Software used in the Semiconductor, Display and Battery manufacturing industries.

This role focuses on supporting, troubleshooting, and stabilizing factory automation software systems such as Quality and Material Handling Systems. This position provides hands-on experience in customer technical support, system implementation, and consulting services, while enabling the development of Smart Factory domain expertise.

Key Responsibilities

Provide technical support and consulting services for Smart Factory Automation Software

Troubleshoot and resolve software, system, and integration issues related to Quality and Material Handling Systems

Support deployment, installation, and upgrade of Smart Factory solutions and products

Perform remote and on-site technical support as required

Assist presales activities like software demonstrations and proof-of-concept (POC) validation etc.

Work closely with global Engineering, Services, and Presales teams

Required Qualifications

• Bachelor’s degree in Computer Science, Industrial Engineering, Data Engineering, or a related field
• Programming knowledge in Java, C#, Python, or similar languages
• Basic understanding of software systems, operating systems, or databases
• Willingness to work directly with customers in production and on-site environments
• English communication skills for technical discussions and documentation
• High interest in factory automation software and Smart Factory systems

Career Development & Growth

• This role helps build core skills as a Smart Factory automation software technical support engineer through customer support, system deployment, and presales experience. It offers a clear path to grow into advanced TPS Engineer roles with deeper specialization in factory automation software.

Additional Information

Time Type:

Full time

Employee Type:

New College Grad

Travel:

Yes, 25% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.