Associate Director, Customer Insights & Engagement – Cell Therapy Analytics

Career Areas Career Stories Join Talent Community Candidate Login English English Italiano Español Français Português Norsk Deutsch 日本語 Bahasa melayu 中文 (简体) 中文 (繁體) 한국어 ภาษาไทย Nederlands Polski Yкраїнська Hrvatski Ελληνικά Magyar čeština Türkçe Pусский Haitian עברית Brazilian Português Dansk Suomi Svenska Français (Canada) Português (Portugal) Careers Home Life at BMS Career Areas Student Opportunities Events How We Recruit Career Stories Search this site Join Talent Community Candidate Login English English Italiano Español Français Português Norsk Deutsch 日本語 Bahasa melayu 中文 (简体) 中文 (繁體) 한국어 ภาษาไทย Nederlands Polski Yкраїнська Hrvatski Ελληνικά Magyar čeština Türkçe Pусский Haitian עברית Brazilian Português Dansk Suomi Svenska Français (Canada) Português (Portugal) Single PositionView All JobsAssociate Director, Customer Insights & Engagement – Cell Therapy AnalyticsPrinceton - NJ - US +1 moreApply NowFind out how well you match with this jobUpload your resumeJob descriptionLife at BMSWorking with UsChallenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.Position Summary The Associate Director, Customer Insights & Engagement supports the development and leads the execution of advanced analytics and insight‑generation activities that inform strategic and tactical decision‑making for the Global Cell Therapy business. This role analyzes and synthesizes data across secondary and primary sources, contributes to the design and execution of market research initiatives, and communicates clear, objective insights that guide brand strategies, execution and customer engagement. The role is accountable for executing end-to-end analytics and insights, ensuring alignment with brand objectives and enterprise commercial strategies.As an Associate Director this role will collaborate closely with cross-functional partners, including members of the Commercial, Sales, Medical, and Access teams, to support data-informed decision-making and customer engagement. In this capacity, the Associate Director will work under the guidance of the Director ensuring alignment with business unit and enterprise objectives. The Associate Director will support the development and implementation of comprehensive analyses using secondary and internal data, predictive analytics, and market analyses while promoting innovative analytics, and the use of advanced tools and methodologies such as AI and machine learning.This position will be based in our Madison, NJ office, but with flexibility to work from our Princeton site as well.This role is part of the Global Cell Therapy Customer & Insights Engagement team, with a focus on the autoimmune space. The individual will contribute to franchise critical projects, determine effective approaches for solving complex problems, and deliver insights to key stakeholders that enable the achievement of our strategic and operational objectives. The successful candidate will utilize BMS CART data infrastructure, reporting tools, multiple analytics techniques, and effective communication skills to provide integrated data-driven decision support to key stakeholders. Additionally, this individual will play...