Senior Specialist, Products and Solutions

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Products and Solutions

Overview
The Senior Specialist, Products & Solutions, Security Solutions, supports the growth, commercialization, and execution of Mastercard’s Security Solutions portfolio across South Latin America (South LAC). The role is responsible for driving product adoption, supporting go-to-market initiatives, developing client opportunities, and managing strategic projects in partnership with cross-functional teams.
This position collaborates closely with Sales, Product Management, Customer Success, Finance, Legal, Marketing, and Operations to deliver business growth and strengthen Mastercard’s value proposition across issuers, acquirers, merchants, fintechs, and ecosystem partners.
The role supports the clusters of COVEC, ARU, CHIPABOL, and Peru, covering 11 countries, and contributes to the execution of Mastercard’s security, identity, authentication, fraud prevention, and cyber resilience strategies across the region.
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Responsibilities
• Support the execution of product strategies and commercialization plans for Mastercard’s Security Solutions portfolio.
• Drive product adoption and revenue growth by identifying client opportunities and supporting engagement with customers and internal stakeholders.
• Develop business cases, value quantification models, presentations, and strategic recommendations to support sales and customer discussions.
• Partner with account teams and product management to identify market opportunities, client needs, and growth initiatives.
• Support go-to-market activities, product launches, and lifecycle management processes across multiple markets.
• Monitor portfolio performance, pipeline activity, and business results, providing insights and recommendations to drive growth.
• Coordinate regional projects and strategic initiatives, ensuring alignment across stakeholders and timely execution.
• Build and maintain strong relationships with internal teams, customers, and external partners.
• Support customer workshops, product demonstrations, solution design discussions, and executive presentations.
• Act as a subject matter resource on Security Solutions products, market trends, competitive positioning, and industry developments.
• Contribute to planning, forecasting, and prioritization processes that support regional business objectives.
• Ensure compliance with Mastercard policies, governance processes, and risk management requirements.
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Job Specific Experiences
• Bachelor's degree with experience in product management, product commercialization, business development, consulting, payments, fintech, cybersecurity, technology, or financial services.
• Experience supporting customer-facing initiatives and working directly with clients, partners, or sales organizations.
• Strong analytical and problem-solving skills with the ability to translate complex information into actionable recommendations.
• Experience preparing business cases, financial analyses, value propositions, and executive-level communications.
• Demonstrated ability to manage multiple priorities and deliver results in a fast-paced and highly matrixed environment.
• Strong communication and presentation skills, with the ability to influence stakeholders across different functions and levels of the organization.
• Experience working with cross-functional teams to execute strategic initiatives and drive business outcomes.
• Fluency in English and Spanish.
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Broadening Experiences
• Experience operating across multiple countries, cultures, and market environments.
• Exposure to the payments ecosystem, including issuers, acquirers, merchants, processors, fintechs, and digital commerce players.
• Knowledge of cybersecurity, fraud prevention, digital identity, authentication, risk solutions, or related technology domains.
• Experience participating in regional or global projects involving multiple stakeholders and business functions.
• Ability to navigate ambiguity, identify opportunities, and contribute to the development of new growth initiatives.
• Demonstrated curiosity, learning agility, and willingness to expand expertise across products, industries, and market segments.
• Experience influencing without direct authority and building alignment across matrix organizations.
• Commitment to innovation, customer-centricity, and continuous improvement.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.