This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CERIS Implementation Management professional based in the United States.
This remote opportunity is ideal for an experienced implementation and project management professional with a strong background in insurance, healthcare, or managed care services. In this role, you will oversee the successful onboarding of new client programs and enhancements to existing service offerings, ensuring seamless transitions from implementation to ongoing operations. You will collaborate closely with cross-functional teams, including account management, IT, and operations, to deliver high-quality solutions that meet client expectations. The position combines strategic planning, stakeholder management, and process improvement within a dynamic and client-focused environment. This is an excellent opportunity for a highly organized and proactive professional who thrives on managing complex projects and building strong relationships.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a CERIS Implementation Management professional based in the United States.
This remote opportunity is ideal for an experienced implementation and project management professional with a strong background in insurance, healthcare, or managed care services. In this role, you will oversee the successful onboarding of new client programs and enhancements to existing service offerings, ensuring seamless transitions from implementation to ongoing operations. You will collaborate closely with cross-functional teams, including account management, IT, and operations, to deliver high-quality solutions that meet client expectations. The position combines strategic planning, stakeholder management, and process improvement within a dynamic and client-focused environment. This is an excellent opportunity for a highly organized and proactive professional who thrives on managing complex projects and building strong relationships.
Accountabilities:
- Lead and manage implementation projects from initial client presentations through successful program completion and transition.
- Develop and maintain detailed implementation plans, timelines, and resource requirements to ensure efficient execution.
- Coordinate cross-functional collaboration between account management, operations, IT, and other internal stakeholders throughout the implementation lifecycle.
- Prepare and organize customer setup information across multiple systems and ensure all program requirements are accurately documented.
- Facilitate regular internal and external meetings, providing progress updates and ensuring alignment among all stakeholders.
- Identify, address, and resolve implementation challenges while maintaining strong client relationships and ensuring timely project delivery.
- Prepare and distribute meeting documentation, status reports, and implementation updates.
- Oversee the transition of completed programs to permanent account management and operational teams for ongoing service support.
- Develop and maintain a comprehensive understanding of program structures, service offerings, client expectations, and operational processes.
- Assign responsibilities to project participants and ensure accountability across implementation teams.
- Contribute to product enhancements and support the development of new service offerings to expand organizational capabilities.
- Travel occasionally as required to support client engagements and implementation activities.
- Minimum of 5 years of experience in insurance-related environments, including claims management, managed care, account management, or supervisory functions.
- Experience with payment integrity services or related healthcare cost containment solutions is preferred.
- Previous project management and implementation experience is highly desirable.
- Bachelor's degree from an accredited college or university is preferred.
- Additional training or certifications in insurance, managed care, healthcare administration, or related fields are advantageous.
- Exceptional organizational and multitasking abilities with the capacity to manage demanding situations and shifting priorities.
- Strong analytical, strategic problem-solving, and critical thinking skills.
- Excellent verbal, written, and interpersonal communication skills with the ability to effectively engage diverse stakeholders.
- Ability to work independently while also collaborating successfully within cross-functional teams.
- Strong leadership and motivational capabilities, with experience coordinating teams and driving project success.
- Proficiency with Microsoft Office applications and other business technology platforms.
- Competitive salary range of $65,436–$98,982 USD, depending on location, experience, qualifications, and market conditions.
- Fully remote work environment offering flexibility and work-life balance.
- Comprehensive medical, dental, and vision insurance coverage.
- Pharmacy benefits and health savings account options.
- Flexible spending accounts for healthcare, dependent care, parking, and transit expenses.
- Long-term disability, life insurance, accident insurance, and critical illness coverage.
- Pre-paid legal insurance benefits.
- 401(k) and Roth 401(k) retirement savings plans.
- Paid time off and comprehensive employee wellness support.
- Opportunities for professional growth, career advancement, and continuous learning within a stable and supportive environment.