Application Support Engineer

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Application Support EngineerFull-timeCompany DescriptionAs an Application Support Engineer you will be working with our software support application teams. You will be providing second and third line support to our business customers for software application related issues as well as working on projects to move away from current legacy solutions and to implement business tools and systems (new version of eLIMS).While working on internal software systems in our laboratories across the CEE region, you will be part of the support team and also play an integral role in the implementation team, working to implement new systems and improve processes. You will be working with the support engineers, as well as business analysts and developers as part of a large and dynamic IT Solutions team.Job Descriptionhandling support requests for internal business users, problem-solving, and troubleshooting,database querying, and configuration,contribute to the development of business reporting,work on improvements to systems, specifically focusing on LIMS (Laboratory Information Management Systems) and internal tools,collaborating with business to understand their requirements and cover those proactively,working close with developers on bug fixes and feature development.Qualifications2-3 years of experience in a similar position - preferred experience with ERP- like software,proficiency in Microsoft Office and Excel, and any prior programming experience would be beneficial,experience with Microsoft SQL queries and scripting is essential,excellent communication skills to effectively discuss business problems and issues,strong problem-solving abilities,a passion for technology.Beneficial skills include:experience with SSRS or Crystal Reports,familiarity with BI platforms such as Qlikview or Power BI,scripting experience in VB6, VBA, or C#.net,experience with Visual Basic development would also be a plus.Additional InformationStable employment - a company that is a leader in its field.Package of necessary tools for work - phone, laptop.Opportunities for development.Work in an international company.By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedRefer a friendshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.