The Support Development Team builds and maintains internal applications that help Support Engineers work more effectively - automating repetitive tasks, streamlining workflows, and translating operational challenges into scalable technical solutions. As a Software Engineer on this team, you will own tools end-to-end, working closely with Support teams to understand their needs and deliver impactful solutions. The team's primary language is Python, with Go used on selected projects, Kubernetes-based infrastructure, and occasional frontend work in NextJS.
Responsibilities
- Develop and maintain Python-based tools that enhance the efficiency and workflow of Support Engineers
- Work directly with Support Engineers to understand their challenges and translate them into actionable technical solutions
- Identify and integrate improvements into the existing tool ecosystem, continuously seeking modernization opportunities
- Troubleshoot tool-related issues and ensure minimal downtime for internal users
- Write and maintain clear documentation to support scalability, onboarding, and knowledge sharing
- Explore emerging technologies and propose innovative approaches to improve team solutions
- Contribute to Go-based projects and work within Kubernetes-based infrastructure as part of ongoing modernization
Requirements
- 3+ years of hands-on Python development with a strong understanding of best practices and software design principles
- Experience with a Python web framework - Django, Flask or FastAPI
- Strong fundamentals with the ability to read, debug, and pick up unfamiliar languages and codebases independently
- Comfortable working in Linux environments, including shell scripting, system operations, and troubleshooting
- Strong analytical, problem-solving, and organizational skills
- Clear communication and collaboration skills - this role works closely with non-technical stakeholders
- Hands-on experience with AI-assisted development tools (Claude Code, Copilot, Cursor, or similar)
Preferred Qualifications
- Experience with Go, or a strong interest in picking it up
- Hands-on familiarity with Kubernetes - deployments, services, and troubleshooting (EKS experience a plus)
- Familiarity with frontend development frameworks, specifically NextJS or other React based frameworks
- Cloud environment experience, with AWS being a strong advantage
- Knowledge of system-level topics such as storage and networking
About Infinidat
Infinidat’s enterprise storage portfolio provides global Fortune 500 enterprises and service providers with best-in-class solutions for primary storage, next-generation data protection, disaster recovery, business continuity, and cyber resilience. Infinidat’s acclaimed InfuzeOS is the one of the most flexible and complete enterprise software-defined storage architectures in the industry. We recently announced powerful enhancements, an extensive expansion, and the dynamic evolution of our award-winning G4 enterprise cyber and AI storage solutions!
Not only did Infinidat win over 40 awards in 2025, but was named a Gartner® Peer Insights™ Voice of the Customer Award for Primary Storage for the 7th time!