Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our hotels team, that’s exactly what you’ll do every time you come to work! You will assist in organizing and facilitating a variety of recreational activities for hotel guests, ensuring they have a fun and enjoyable stay. As a Kids Club Attendant, you’re not just providing engaging recreational activities – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here’s what you’ll do during a typical day:
Help deliver a high-quality cycle of creatively planning, developing, and implementing fun, safe and educational activities for our junior guests. Assist in planning, developing, and implementing safe, fun, and educational activities for junior guests.
Help ensure that all administrative documentation of importance is updated daily to meet regulatory requirements. Ensure all required documentation is updated daily to meet regulatory standards.
Maintain a safe and hygienic environment. Maintain a clean, safe, and hygienic environment always.
Create a friendly, secure, and stimulating interactive learning environment for our guests with a high level of supervision.
Ability to follow instructions from the Supervisor and Manager. Carry out directions from supervisors and managers promptly and effectively.
Actively participate in Team Meetings, Training, and Events.
To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you. Adapt quickly to changing requirements and tasks.
To make a data of all young guest’s likes and dislikes, etc., compile various requests received and communicate to all relevant departments. Use feedback from parents to identify opportunities to enhance the quality, service, and team members’ training. Record children’s preferences, use parent feedback, and share insights with relevant departments to improve service.
Checks that duty checklists are completed and follow up on any shortfall.
To maintain a high guest service focus by approaching your job with the guests always in mind and being proactive in a timely manner towards their needs and requests.
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
To contribute ideas and suggestions to enhance operational/environmental procedures in the Resort.
To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
To always maintain a high standard of personal appearance and hygiene by adhering to the Hilton Maldives Amingiri Resort & Spa Grooming Standards.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
- Previous experience in roles involving children's activities, recreation, entertainment or care preferred
- Must maintain a neat, clean and well-groomed appearance
- Strong communication and interpersonal skills
- Ability to lead and participate in recreational activities for kids
- CPR and First Aid certification preferred
- Proficiency in English and Chinese language is must
- Flexibility to work
- Basic Computer knowledge