Training Operations Specialist (IGT1)

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Training Operations Specialist (IGT1)Full-timeCompany DescriptionAbout IGT1:IGT1 is a rapidly growing offshore technology and talent solutions company based in Port City Colombo. We are a fully owned subsidiary of IGT I Holdings Sweden AB, funded by the three of world’s leading private equity firms; EQT Group, Hg, and TA Associates and also a sister company of IFS.At IGT1, we partner with global businesses to provide them with an operation that maximizes efficiency, spurs growth, allows them to develop and deliver world-class products and services, and creates long-term value. Our people-first culture champions diversity, teamwork, and continuous learning, creating an environment where talent thrives. With a team of over 500 professionals and counting, we are always looking for passionate, skilled individuals who want to make a global impact while being part of something extraordinary. Through our offshore collaboration model, you'll be embedded within the team of one of our esteemed international clients, contributing directly to high-impact, enterprise-level initiatives. About the Client: KyribaKyriba empowers CFOs and their teams to transform how they activate liquidity as a dynamic, real-time vehicle for growth and value creation, while protecting against financial risk. Kyriba's pioneering Active Liquidity Network connects internal applications for treasury, risk, payments, and working capital with vital external sources such as banks, ERPs, trading platforms, and market data providers.At Kyriba, we believe that every team member plays a role in driving innovation and delivering exceptional value to our customers worldwide. Joining our Sri Lanka team means becoming part of a global fintech leader committed to excellence, collaboration, and continuous learning.About the Role:As the Training Operations Specialist within the Kyriba Elevate team, you will play a key role in supporting the operational efficiency and communication of Kyriba Elevate — our global training and enablement platform serving customers, partners, and internal teams.Reporting to the Director, Global Product Enablement, you will be responsible for managing communication workflows, training operations end-to-end, and various projects that directly support the growth of our learning ecosystem. You will be a reliable point of contact across multiple stakeholder groups, ensuring that our training offerings are clearly communicated, operationally seamless, and consistently aligned with Kyriba's brand and strategic goals.This is a great opportunity for a detail-oriented, proactive professional who enjoys working in a collaborative, international environmentJob DescriptionTraining Information & Customer SupportServe as a knowledgeable point of contact for internal teams, customers, and partners regarding training options, including platform access, pricing, registration processes, and logistical details.Respond to inquiries with professionalism and accuracy, contributing to a positive learner experience.Platform & Content ManagementMaintain and update Kyriba Elevate platforms and associated web properties (including Kyriba Insider, the Kyriba corporate website, and the training sign-up page), ensuring all content is accurate, current, and consistently branded.Actively manage the Kyriba Elevate group email to ensure all emails have been responded toManage partner training subscription program ensuring the consultants being trained are properly tracked and all deliverables are being metContent DevelopmentCreate clear, engaging informational content to help internal departments understand new training offers, program updates, and operational changes.Equip cross-functional teams with the resources they need to accurately represent Kyriba's learning offerings externally.Digital Event ManagementCoordinate and support the delivery of monthly training webinars, managing content preparation,...