This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr Staff Information Systems Engineer based in the United States.
This is a senior-level, high-impact engineering role responsible for shaping and operating the internal systems that power a fast-scaling, global organization. You will act as a technical authority across identity, endpoint management, cloud infrastructure, and enterprise SaaS ecosystems, ensuring secure, reliable, and scalable IT operations.
The role blends deep hands-on engineering with architectural leadership, influencing how core IT platforms are designed, automated, and governed.
You will partner closely with Security, IT Support, Enterprise Applications, and business stakeholders to improve employee experience and operational efficiency.
A key focus will be driving automation and integration across systems to reduce manual work and improve consistency at scale.
This position requires strong ownership, as you will step into critical incidents, guide technical direction, and help define enterprise standards.
It is ideal for someone who thrives in complex, distributed environments where systems thinking and execution excellence directly enable business success.
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr Staff Information Systems Engineer based in the United States.
This is a senior-level, high-impact engineering role responsible for shaping and operating the internal systems that power a fast-scaling, global organization. You will act as a technical authority across identity, endpoint management, cloud infrastructure, and enterprise SaaS ecosystems, ensuring secure, reliable, and scalable IT operations.
The role blends deep hands-on engineering with architectural leadership, influencing how core IT platforms are designed, automated, and governed.
You will partner closely with Security, IT Support, Enterprise Applications, and business stakeholders to improve employee experience and operational efficiency.
A key focus will be driving automation and integration across systems to reduce manual work and improve consistency at scale.
This position requires strong ownership, as you will step into critical incidents, guide technical direction, and help define enterprise standards.
It is ideal for someone who thrives in complex, distributed environments where systems thinking and execution excellence directly enable business success.
Accountabilities:
- Own and evolve identity and access management systems, including lifecycle workflows (joiner/mover/leaver), privileged access, group policies, and access reviews with a strong focus on least privilege and scalability.
- Design, operate, and optimize AWS-based internal IT infrastructure, including secure access patterns, networking, logging, monitoring, and governance.
- Build and maintain automation and integrations across the IT ecosystem using APIs, scripting, ServiceNow, Okta Workflows, and event-driven architectures.
- Provide senior technical ownership of ServiceNow, including workflows, integrations, data architecture, and ITSM processes such as incident, change, and request management.
- Define technical standards and architectural guardrails for enterprise IT systems, ensuring consistency, security, and operational efficiency.
- Support enterprise AI tooling adoption by contributing governance models, access controls, and safe integration patterns.
- Serve as a Tier 3 escalation point for complex incidents and participate in on-call rotations for critical systems support.
- Partner with Security teams during incidents to support containment, access remediation, investigation, and recovery efforts across systems and endpoints.
- Lead technical evaluations of new systems and changes, influencing cross-functional decisions and standardization efforts.
- Improve observability, logging, and monitoring practices across IT-owned platforms to ensure reliability and rapid incident response.
- Maintain documentation, runbooks, and technical standards to ensure operational clarity and knowledge sharing across teams.
- Occasionally support off-hours work due to global, multi-time-zone operations and critical incident response needs.
- 8+ years of experience in IT systems engineering, enterprise IT, or infrastructure engineering with ownership of identity, SaaS, endpoint, and/or cloud systems in a distributed environment.
- Strong hands-on experience with AWS for internal systems, including IAM, networking, logging, monitoring, and secure architecture design.
- Deep experience administering and integrating ServiceNow, including workflow design, ITSM processes, reporting, and system integrations.
- Strong scripting and automation skills using Python, PowerShell, Bash, or similar languages, with experience working with APIs, JSON, and automation frameworks.
- Expertise in identity and access management platforms such as Okta, including SSO, lifecycle automation, and policy design.
- Experience managing endpoint systems (macOS and/or Windows), including MDM, provisioning, compliance, patching, and security baselines.
- Strong understanding of observability and log management tools such as Grafana, Kibana, Elasticsearch, or similar platforms.
- Proven ability to lead technical initiatives independently and influence architectural decisions without formal authority.
- Excellent communication skills with strong documentation capabilities (runbooks, standards, and operational guides).
- Experience supporting enterprise SaaS platforms such as Google Workspace, Slack, Zoom, or Atlassian tools.
- Familiarity with IT security practices, access controls, audit requirements, and operational compliance processes.
- Strong problem-solving mindset with the ability to balance strategic architecture and hands-on operational execution.
- Competitive base salary ranging from $136,000 – $213,000 USD, depending on experience and location.
- Annual bonus eligibility (non-sales roles) and equity participation opportunities.
- Comprehensive health benefits including medical, dental, and vision coverage.
- Life insurance, short-term disability coverage, and additional employee protection programs.
- Paid time off, paid holidays, and flexible leave policies.
- 401(k) retirement savings plan.
- Fertility and family-forming support benefits.
- Remote-first work environment with global collaboration across time zones.
- Exposure to cutting-edge enterprise systems, AI tooling, and large-scale infrastructure challenges.
- Opportunity to shape foundational IT systems in a fast-growing, highly technical organization.