At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.
As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.
What You Can Expect
The position will be developing and executing medical education courses to support the company’s strategic goals. He/she will be responsible for the design, facilitation and the implementation of education for healthcare professionals which will enhance surgical and patient outcome within set budget and compliance guidelines. The individual will be spending time in the field interacting with key HCP faculty consultants and younger HCPs to identify potential future trainers. The position will also be supporting the department’s administrative duty, such as logistic arrangement and documentation.
Please expect a call from a Malaysia phone number, as the Talent Acquisition Partner team is based in Malaysia.
How You'll Create Impact
Principal Duties and Responsibilities
40% Develop program strategy for responsible product segment’s Zimmer Biomet Medical Education in conjunction with relevant stakeholders:
- Plan and execute medical education programs to meet product segment’s strategic directions
- Work with external subject matter experts – academics, surgeons, other healthcare professionals to develop training and education program
- Work with internal subject experts such as Marketing and Sales on developing training and education program.
- Develop robust and comprehensive agenda’s, from self-study educational programs through to high level interaction meetings.
- Develop unique innovative programs and materials to train surgeons through quality, differentiated educational programs
- Stay up to date with relevant or equivalent products, technologies, surgical techniques and competitor activities to ensure education programs meet identified learning needs.
- Work with Medical Education team from different countries to invite faculty from other regions or send participants to other regions for training
- Travel to Medical Education events to execution the programs and conduct onsite observations and evaluation of appointed faculty educational programs
- Ensure proper planning has been done including all internal approval processes acquired before executing the local programs within the budgeted expenses.
20% Administrative support
- Provide administrative support in associate with education events (design meeting invitation, set up registration link, event request forms, speaker request form, prepare pre- and post-event documents and reports)
- Plan and coordinate logistics for events (flight and accommodation booking, venue decoration..etc.)
- Vendor & contract management
25% Digital communication
- Maintain and improve corporate online education platform content
- Promote and drive user adoption rate for the online training platform
- Be aware of and ensure company branding and ZBI specific branding is adhered to and met
- Implements new vehicles for communication in response to technological advancement.
10% Ensure Legal & Compliance guidelines are met for the department:
- Incorporate regular communication with Legal & Compliance to understand present and changing parameters.
- Be the gatekeeper to ensure all arrangement have met the compliance guideline
This is not an exhaustive list of duties or functions and may not necessarily comprise all of the "essential functions" for purposes of this job description. Other tasks and projects may be required as may arise from time to time.
What Makes You Stand Out
- Detail oriented and self-driven
- Strong communication and presentation skills
- Must be proficient with commonly used software, Cvent would be a plus
- Available to work a flexible schedule, including weekends and evenings as needed
- Experience working directly with customers, opinion leaders, technical experts and professional staffs in medical devices or healthcare preferred
Your Background
- Bachelor’s degree in business/marketing/ health science background
- Fluent in English and Mandarin
Travel Expectations
Fully 100% on-site work in Taiwan office. Travel expectation 5-10%
EOE/M/F/Vet/Disability