Transport and Warehouse Manager - Boston

Are you an experienced logistics leader who thrives on operational excellence, team development, and continuous improvement? 

Biocair is looking for a Transport & Warehouse Manager to lead our local transport, warehouse, import and export operations while ensuring the highest standards of customer service, compliance, and operational performance. This is a pivotal leadership role where you will oversee multiple teams, drive business performance through data and KPIs, and ensure the successful delivery of temperature-controlled logistics solutions that help move science forward.  

As the senior operational leader for the site, you will work closely with managers, leadership teams, suppliers, and customers to optimise performance, improve efficiency, and maintain a safe, compliant, and highly engaged working environment.  

What You'll Be Doing 
Operational Leadership 

• Providing strategic oversight of Transport, Warehouse, Import and Export operations at site level.
• Acting as the escalation point for shipment deviations and complex operational challenges.
• Serving as the local process owner for transport and warehouse functions, ensuring operational excellence and compliance. Maintaining and improving local SOPs in partnership with the Quality team.
• Acting as the key contact for operational issues outside standard working hours when required.

People Leadership 

• Leading and coaching Team Managers to deliver exceptional performance and employee engagement.
• Holding regular one-to-ones, supporting development plans, and identifying training opportunities.
• Driving a culture of collaboration, accountability, safety, and continuous improvement.
• Managing performance, objective setting, salary reviews, and workforce planning activities.

Business Performance & Continuous Improvement 

• Monitoring and improving operational performance through KPIs, reporting, and business intelligence.
• Designing and implementing effective Corrective and Preventative Actions (CAPAs).
• Identifying opportunities to improve efficiency, service delivery, and cost performance.
• Presenting operational insights and recommendations to senior leadership.

Fleet & Facility Management 

• Leading fleet optimisation initiatives to maximise utilisation and efficiency.
• Managing vehicle maintenance strategies, risk assessments, and driver performance initiatives.
• Ensuring site security, facilities maintenance, and a safe working environment.
• Supporting compliance with health and safety, security, and regulatory requirements.

Systems & Data Management 

• Driving data accuracy and integrity across operational systems.
• Supporting system improvements and product development through effective backlog and stakeholder management.
• Using operational data to inform decision-making and support strategic goals.

What We Offer You 

• Competitive salary: Between $102,600 - $115,500 per annum
• Comprehensive benefits including:
  1. Medical FSA and Dependent care FSA
  2. Medical coverage with company-funded HRA to offset individual deductible
  3. Medical & Dependent Care FSAs
  4. Dental & Vision insurance
  5. Short-term disability & sick leave
  6. Parental leave (maternity & paternity bonding)
  7. 15 days annual leave + public holidays + floating holidays + birthday leave
  8. 401(k) and Roth IRA with up to 6% match
  9. Employee Assistance Programme

Work Environment 

• Full-time (40 hours per week), Monday–Friday, 08:00 – 17:00
• Fully onsite at our Boston office

Career Growth 

• Senior leadership exposure and influence across operational strategy.
• Opportunity to lead multiple teams and drive meaningful business improvements.
• Join a growing global organisation supporting life-changing healthcare and scientific advancements.

What You'll Bring 
Essential 

• Proven experience leading medium-sized operational teams across multiple departments.
• Strong expertise in logistics and cold chain operations.
• Demonstrated experience managing operational performance through KPIs, reporting, and continuous improvement initiatives.
• Excellent leadership, coaching, and stakeholder management skills
• Strong customer service, conflict resolution, and decision-making capabilities.
• Exceptional communication skills and attention to detail.
• Ability to perform effectively in a fast-paced, high-pressure environment.

Desirable 

• Experience working with Dangerous Goods or Hazardous Materials.
• Knowledge of active and passive temperature-controlled packaging solutions.
• IATA DGR, ADR, or equivalent regulatory certification.
• Experience with Quality Management Systems and resource planning.

Why Join Biocair? 
At Biocair, we are specialists in temperature-controlled life sciences logistics, supporting pharmaceutical, biotech and research organisations worldwide. Every shipment we move has the potential to improve and save lives. Join us and become part of a business where your leadership can make a real impact on customers, colleagues, and patients around the world. 

To learn more about Biocair, please visit us at: https://www.biocair.com/ 

Diversity & Inclusion 
Biocair is committed to building an inclusive workplace where everyone feels welcome, included, valued and respected. We are an equal opportunity employer and welcome applications from all backgrounds. 

Right to Work:
Biocair values diversity and strives to build a culture where everyone feels welcome and included. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Please note:

• Applicants must have the right to work in the United States.
• Visa sponsorship is not available for this opportunity.

All offered candidates are subject to pre-employment screening which includes a denied party background check, a motor vehicle records check, and an E-Verify work authorization check. Sponsorship is not available for this opportunity.
 
How We Recruit 
Our recruitment process typically includes: 

1. First-stage interview
2. Final-stage interview with key stakeholders

This provides an opportunity to learn more about Biocair, meet the team, and gain insight into the role and working environment. 

Additional Information:

• Applications close on: Tuesday 21st July 2026 (we reserve the right to close the vacancy early should we receive enough applications)