This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Manager based in the United States.
This role focuses on strengthening relationships with strategic customers while driving retention, expansion, and long-term business growth.
You will act as a trusted advisor, helping customers maximize the value of innovative data-driven solutions while identifying new opportunities.
The position combines account management, consultative selling, negotiation, and cross-functional collaboration.
You will partner closely with sales, customer success, and technical teams to deliver impactful customer outcomes.
This is an opportunity to influence revenue growth within a rapidly scaling technology environment focused on innovation and customer success.
The ideal candidate is a strategic relationship builder who thrives in a fast-paced organization and enjoys solving complex customer challenges.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Account Manager based in the United States.
This role focuses on strengthening relationships with strategic customers while driving retention, expansion, and long-term business growth.
You will act as a trusted advisor, helping customers maximize the value of innovative data-driven solutions while identifying new opportunities.
The position combines account management, consultative selling, negotiation, and cross-functional collaboration.
You will partner closely with sales, customer success, and technical teams to deliver impactful customer outcomes.
This is an opportunity to influence revenue growth within a rapidly scaling technology environment focused on innovation and customer success.
The ideal candidate is a strategic relationship builder who thrives in a fast-paced organization and enjoys solving complex customer challenges.
Accountabilities:
- Manage and grow a portfolio of strategic accounts by driving renewals, expansions, upsells, and cross-sells.
- Develop strong customer relationships by acting as the primary point of contact and trusted advisor for key accounts.
- Build a deep understanding of customer needs and create strategies that demonstrate measurable business value.
- Identify new revenue opportunities through account analysis, warm leads, and whitespace prospecting.
- Lead customer conversations around new products, solutions, and expansion opportunities to achieve growth targets.
- Partner with Customer Success, Sales Development, Solutions Engineering, and other internal teams to create effective account strategies.
- Develop and execute negotiation strategies that maximize contract value while maintaining strong customer relationships.
- Manage the full account sales process, including renewals, expansion discussions, forecasting, and contract negotiations.
- Drive multi-year customer agreements by communicating long-term value and business impact.
- Maintain accurate forecasts, provide regular updates to leadership, and proactively escalate risks or opportunities.
- Segment accounts based on business potential to ensure appropriate focus and resources are applied.
- Collaborate cross-functionally to improve customer retention strategies and identify opportunities for continued growth.
- Bachelor’s degree or equivalent college-level education.
- 5+ years of experience managing existing accounts or selling within a B2B software/SaaS environment.
- Proven track record of driving renewals, expansions, and revenue growth through strategic account management.
- Strong understanding of CRM platforms, including Salesforce or similar systems.
- Experience using productivity tools such as Gmail, Google Slides, and Google Sheets.
- Excellent communication, presentation, negotiation, and relationship-building skills.
- Ability to influence purchasing decisions by building credibility and demonstrating business value.
- Strong problem-solving mindset with the ability to operate effectively in a fast-paced, evolving environment.
- Positive, collaborative attitude with a team-oriented approach.
- Experience in industries such as retail, real estate, financial services, or consumer packaged goods is a plus.
- Ability and willingness to travel approximately 30% of the time for conferences and customer engagements.
- Competitive annual salary range of $90,000 - $135,000 USD, depending on experience, skills, location, and market factors.
- Opportunity to earn additional sales-based commissions.
- Fully remote work environment.
- Medical, dental, and vision insurance coverage.
- Flexible time off policy.
- 401(k) retirement plan.
- Equity opportunities for eligible roles.
- Opportunity to work with talented professionals in a high-growth technology environment.
- Career development opportunities and exposure to innovative solutions shaping the future of location intelligence.
- Chance to play a key role in expanding customer relationships and driving business impact.