Inside Sales Specialist

Job Overview

Support the growth of the Medical Affairs business by providing business development, lead generation, opportunity management, and sales operations support. Working closely with Medical Affairs, Business Development, and Commercial teams, this role is responsible for identifying and qualifying new business opportunities, maintaining sales pipeline visibility, coordinating proposal development activities, and ensuring accurate CRM and forecasting management. The role contributes to business growth by enabling efficient customer engagement, supporting strategic sales processes, and facilitating cross-functional collaboration throughout the opportunity lifecycle.

Essential Functions

• Identify, research, and prospect potential clients aligned with strategic business objectives.
• Generate, qualify, and prioritise leads by assessing customer needs, project requirements, strategic fit, and likelihood of conversion.
• Support business development activities by identifying opportunities within existing and prospective customer accounts.
• Maintain engagement with prospective clients and coordinate appropriate follow-up activities throughout the opportunity lifecycle.
• Collaborate with Medical Affairs, Commercial, and other cross-functional teams to support customer engagement and business growth initiatives.
• Support the management of opportunities throughout the sales lifecycle, from lead generation through proposal submission and contract execution.
• Coordinate and support the development of proposals, RFPs, RFIs, capability presentations, and other customer-facing materials.
• Assist with opportunity planning, resource coordination, project scoping, and the collection of information required for customer submissions.
• Facilitate collaboration across functional teams to ensure timely, accurate, and high-quality deliverables.
• Maintain accurate and up-to-date records within Salesforce and other business systems.
• Track opportunities, customer interactions, sales activities, and key milestones throughout the sales cycle.
• Support pipeline reviews, forecasting activities, and business performance reporting.
• Produce regular reports and analyses on business development activity, opportunity status, and sales performance metrics.
• Ensure data integrity and adherence to CRM best practices.
• Provide operational, administrative, and business development support to the Medical Affairs team.
• Assist with tracking customer engagements, project status updates, and key business metrics.
• Support the preparation of presentations, business reviews, proposals, and customer-facing materials.
• Collaborate with Medical Affairs leadership to support strategic initiatives and business growth objectives.

General Responsibilities

• Maintain up-to-date knowledge of IQVIA services, therapeutic areas, and industry trends.
• Build and maintain effective working relationships with internal stakeholders and external customers.
• Perform other duties as assigned.

Qualifications

Education

• Bachelor's Degree in Business, Life Sciences, Healthcare, Marketing, Management, or a related field preferred.
• Equivalent combination of education, training, and experience will be considered.

Experience

1-3 years of experience in business development support, sales operations, lead generation, healthcare services, Medical Affairs, or a related commercial role preferred.

Experience working with CRM systems (Salesforce preferred) and sales pipeline management.

Skills & Competencies

• Strong verbal and written communication skills.
• Demonstrated ability to build relationships and engage professionally with internal and external stakeholders.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Analytical mindset with the ability to interpret data and provide actionable insights.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and CRM platforms.
• High attention to detail, accuracy, and follow-through.
• Self-motivated with a proactive, positive, and collaborative approach.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Strong problem-solving and project coordination skills.

IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.