Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food and Drinks Shift Leader, you’re not just overseeing the seamless execution of daily food and beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
- Supervise execution of daily operations: Plan, organize, and execute the daily operations within our F&D outlets, such as breakfast, coffee breaks, luncheons, dinners.
- Collaborate for success: Communicate with all departments on procedures, and updates to relevant teams in Food and Drinks
- Manage team performance: Oversee F&D team, supervision, coaching, and recognition. Assist with scheduling and some planning
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.