This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Owner II based in Canada.
This role is focused on driving the execution, optimization, and continuous improvement of a critical Salesforce ecosystem within a mission-driven organization. You will act as the primary product owner for Salesforce, ensuring that enhancements, backlog items, and operational needs are delivered efficiently and aligned with business priorities. The position sits at the intersection of product delivery, stakeholder management, and agile execution, requiring strong coordination across technical teams and business functions. You will help stabilize recently deployed Salesforce capabilities while transitioning the platform into a sustainable, scalable operating model. A key part of your impact will be translating business needs into clear user stories and actionable delivery plans. This is a fast-paced, collaborative environment where your work directly improves operational efficiency and user experience across multiple teams.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Owner II based in Canada.
This role is focused on driving the execution, optimization, and continuous improvement of a critical Salesforce ecosystem within a mission-driven organization. You will act as the primary product owner for Salesforce, ensuring that enhancements, backlog items, and operational needs are delivered efficiently and aligned with business priorities. The position sits at the intersection of product delivery, stakeholder management, and agile execution, requiring strong coordination across technical teams and business functions. You will help stabilize recently deployed Salesforce capabilities while transitioning the platform into a sustainable, scalable operating model. A key part of your impact will be translating business needs into clear user stories and actionable delivery plans. This is a fast-paced, collaborative environment where your work directly improves operational efficiency and user experience across multiple teams.
Accountabilities:
- Own and prioritize the Salesforce backlog to maximize business value and ensure alignment with strategic and operational needs
- Act as the primary Product Owner for Salesforce, coordinating between business stakeholders and technical delivery teams
- Translate business requirements into clear user stories, acceptance criteria, and prioritized development work
- Lead Agile ceremonies including sprint planning, refinement sessions, demos, and retrospectives
- Support post-launch stabilization by managing defects, enhancements, and user feedback resolution
- Balance BAU (business-as-usual) requests with roadmap initiatives and platform improvement work
- Collaborate with developers, admins, QA, and architects to ensure high-quality Salesforce delivery
- Drive continuous improvement through workflow optimization, automation opportunities, and process redesign
- Monitor delivery performance, adoption metrics, and stakeholder feedback to guide backlog evolution
- Contribute to governance, release planning, and long-term sustainability of the Salesforce platform
- 5+ years of experience in Product Ownership, Product Delivery, or Business Systems roles
- 3+ years of hands-on experience delivering and managing Salesforce solutions
- Strong knowledge of Salesforce platforms such as Sales Cloud and/or Service Cloud
- Experience with Salesforce automation tools (Flows, approvals), reporting, dashboards, and integrations
- Proven ability to manage both BAU operations and strategic roadmap delivery simultaneously
- Strong Agile experience (Scrum or Kanban) in fast-paced delivery environments
- Excellent stakeholder management, communication, and prioritization skills
- Ability to translate complex business needs into structured technical requirements
- Experience working cross-functionally with technical and non-technical teams
- Salesforce Administrator certification is a plus
- Competitive compensation package aligned with experience and market benchmarks
- Fully remote work across Canada with strong flexibility and work-life balance
- Comprehensive health and wellness benefits including medical and dental coverage
- Paid time off and flexible scheduling to support personal and professional balance
- Learning and development opportunities including training programs and tuition support
- Inclusive, mission-driven work environment focused on equity, diversity, and impact
- Opportunity to work on a large-scale Salesforce ecosystem supporting meaningful social outcomes
- Strong culture of collaboration, continuous improvement, and professional growth
In this role, you will own the Salesforce product backlog and drive delivery across enhancements, stabilization efforts, and continuous improvement initiatives.
Requirements:
The ideal candidate is an experienced Product Owner with strong Salesforce expertise and a proven ability to manage complex delivery environments.