Work Location:
Markham, Ontario, CanadaHours:
37.5Line of Business:
Credit ManagementPay Details:
$81,600 - $115,200 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview:
TD Business Banking provides financial products and services to business customers and is comprised of the following businesses: Commercial Banking, Commercial National Accounts, Commercial Mortgage Group, National Real Estate Group, Agriculture Services and Small Business Banking.
Operating as a part of the Business Bank, the Small Business Credit Center is comprised of a team of Group Managers, Credit Analysts and Credit Managers focused on delivering timely credit decisions to our partners in the retail network right across the country. We strive to deliver first time right credit decisions, with a focus on growing market share while at the same time managing our risk appetite and regulatory framework. Our vision is to innovate and invest to deliver legendary value with speed. How we execute against that vision is to leverage our enterprise scale, process expertise, and lean disciplines to efficiently deliver capabilities while supporting our partners to effectively compete in the markets that they serve as a legendary One TD team.
As a Credit Manager your role is to adjudicate/underwrite credit applications for Small Business requests while continuing to develop excellent customer service skills and delivering a legendary customer experience to our partners.
Optimize credit opportunities by assisting partners in adjudicating, structuring, packaging and authorizing credits
Maintain good relationships with partners including responding to questions and concerns
Contribute to operational improvements to streamline procedures/processes and enhance service
Protect the interests of the Bank by ensuring credit is being adjudicated in accordance with assigned discretionary limits and established guidelines
Perform due diligence in support of all credit applications
Escalate with recommendation those credit applications that exceed discretionary limits and established guidelines
Strong credit acumen- Subject Matter Expert with knowledge of credit adjudication and analysis
Strong knowledge of various Adjudication platforms
Advanced knowledge of products, end-to-end processes and systems
Ability to identify and investigate non-standard operational / reporting / process issues
Moderate to High level of complexity in operational / reporting / process and/or analysis
Moderate to High credit limit authorization required for credit adjudication
Experience in adjudication of complex credit applications involving multiple step transactions/ processes/activities that may involve numerous systems and range in complexity from medium to high
Ability to identify and investigate non-standard operational/reporting/process issue
Ability to provide training to others on best practices, processes, etc. as well as guide mentor other team members for the completion of business
Job Requirements:
The successful applicant must have previous credit analysis experience, strong credit acumen and preferably has held credit limits.
Experience in an exception lending environment
Above average analytical skills, strong aptitude for problem solving, organization and planning
Proven ability to deliver on Customer Experience goals
Strong aptitude for risk
Analytical Skills
Research & Presentation Skills
Business Intelligence
Organized, detail oriented and ability to multi-task effectively
Time management
Negotiation Skills
Relationship Management
Effective Communication
Interpersonal Skills
Computer Skills
Experience and Education:
5+ Years relevant experience
Undergraduate degree or technical certificate
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet