Principal Oracle Health Millennium Support & Migration Engineer
Principal Oracle Health Millennium Support & Migration Engineer
Job Description
Seeking experienced Oracle Health Millennium Support & Migration Engineers to lead production support, troubleshoot application and infrastructure issues, and support Oracle Health Millennium migration and modernization initiatives.
Key Responsibilities
- Lead L2/L3 support for Oracle Health Millennium applications and infrastructure.
- Monitor system performance, availability, and operational stability.
- Troubleshoot and resolve production incidents, service requests, and system issues.
- Perform root cause analysis and implement corrective actions.
- Support application upgrades, patching, and maintenance activities.
- Participate in Millennium migration, transformation, and cloud adoption projects.
- Support application, data, and infrastructure migration activities, including cutover and post-migration stabilization.
- Support and troubleshoot integrations using HL7, FHIR APIs, C-CDA, and SMART on FHIR.
- Work with interface teams to resolve interoperability issues.
Support Windows Server, Active Directory, Citrix Virtual Apps & Desktops, and NetScaler/Citrix ADC environments.
- Develop, optimize, and troubleshoot Oracle SQL queries, PL/SQL procedure, functions, packages, and triggers to support business applications, improve database performance, and migration
- Manage certificates, authentication services, and secure access solutions.
- Monitor system capacity, performance, and availability.
- Support disaster recovery and business continuity activities.
- Collaborate with clinical, operational, technical, and project teams.
- Participate in incident, problem, change, and release management processes.
- Maintain technical documentation and provide knowledge transfer as required.
Required Qualifications
Oracle Health Millennium
- 6 to 10+ years of Oracle Health Millennium support experience.
- Good understanding of Millennium architecture and healthcare workflows.
- Experience leading & supporting production healthcare applications.
Technical Skills
- Windows Server Administration, Active Directory, Citrix Virtual Apps & Desktops, NetScaler/Citrix ADC, SQL & PL/SQL fundamentals, Oracle, PowerShell scripting, DNS, TCP/IP, SSL, and networking fundamentals.
Healthcare Interoperability
- HL7, FHIR, C-CDA, SMART on FHIR, healthcare data exchange concepts, and clinical workflow understanding.
Support Experience
- Incident Management, Problem Management, Change Management, Production Support, and Root Cause Analysis.
Preferred Qualifications
- Oracle Health Millennium migration experience.
- Oracle Cloud Infrastructure (OCI) experience.
- Healthcare SaaS migration experience.
- ITIL certification.
- Citrix certification.
- Cloud certification (OCI, Azure, or AWS).
- Experience supporting acute care, ambulatory, and revenue cycle environments.
Preferred Millennium Domain Experience
PowerChart, FirstNet, SurgiNet, Pharmacy, PathNet, RadNet, Revenue Cycle, Scheduling, MPages, Discern Rules, Discern Explorer (CCL), HealtheIntent, Interoperability Platforms.
Minimum Job Qualifications
Education and/or Experience:
11 years of experience in implementing or supporting IT solutions or operations or related experience
OR
Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field AND 7 years of experience in implementing or supporting IT solutions or operations or related experience
OR
Master's Degree in Information Technology, Computer Science, Engineering, or related field AND 5 years of experience in implementing or supporting IT solutions or operations or related experience.
Job Skills:
Same skills as prior level plus;
Risk Management: Demonstrated ability to identify, assess, and mitigate risks to ensure successful outcomes.
Cloud Computing: Demonstrated experience in deploying, configuring, and managing cloud infrastructure and platforms.
Automation: Demonstrated ability to automate business or technical processes, streamlining operations and reducing manual effort.
Oracle Product Knowledge: Demonstrated knowledge of Oracle products and the ability to educate customers on their effective use.
Compliance: Demonstrated knowledge of and adherence to regulatory, legal, and organizational compliance requirements.
Troubleshooting: Demonstrated ability to troubleshoot and resolve complex technical issues across multiple technology domains.
Change Management: Demonstrated experience implementing strategies to manage resistance and achieve successful organizational change.
Cloud Architecture: Demonstrated knowledge of cloud architecture, including networking, security, resilience, and connectivity.
Solution Architecture: Demonstrated ability to architect end-to-end solutions that meet both business and technical requirements.
Project Management: Demonstrated ability to plan, execute, and deliver projects on time, on scope, and within budget.
Service Delivery Management: Demonstrated ability to coordinate and manage high-quality service delivery and ensure customer satisfaction.
Program Management: Demonstrated ability to manage cross-functional programs, leading teams and allocating resources for timely project delivery.
Preferred Job Qualifications
Education and/or Experience:
11 years of experience in implementing or supporting IT solutions or operations or related experience
OR
Bachelor's Degree in Information Technology, Computer Science, Engineering, or related field AND 7 years of experience in implementing or supporting IT solutions or operations or related experience
OR
Master's Degree in Information Technology, Computer Science, Engineering, or related field AND 5 years of experience in implementing or supporting IT solutions or operations or related experience.
IT Certification:
IT Technical Certification, Oracle Product Certifications)
Additional Qualifications (as needed)
IT Certification:
IT Technical Certification, Oracle Product Certifications)
Project Management Certification:
Project Management Certification, Certified Associate in Project Management)