Business Development & Operations Specialist

Role responsibilities

The Business Development & Operations Specialist is responsible for driving new client acquisition and ensuring exceptional service delivery for existing accounts. This includes identifying business opportunities, managing accounts, and maintaining strong customer relationships.

Requirements

Candidates should have at least 2 years of experience in business development or account management, preferably in the commercial cleaning or facilities management industry. A high school diploma is required, with an associate's or bachelor's degree preferred.

Key skills

Business Development, Account Management, Customer Service, Sales, Negotiation, Relationship Building, Problem Solving, Organizational Skills, Time Management, CRM Software, Microsoft Office, Communication, Presentation Skills, Attention to Detail, Operational Support, Market Awareness

Keywords

Business Development, Account Management, Customer Service, Sales, Negotiation, CRM Software, Microsoft Office, Commercial Cleaning, Facilities Management, Lead Generation, Proposal Development, Contract Negotiation, Quality Assurance, Market Trends, Customer Satisfaction, Operational Excellence