Services Account Management

Services Account Management | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsServices Account ManagementUnited States, Multiple Locations, Multiple LocationsApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200043670Date postedJul 17, 2026Work site0 days / week in-office – remoteTravelLess than 25%ProfessionSalesDisciplineConsulting Account ManagementRole typeIndividual ContributorEmployment typeFull-TimeOverviewContributes to the thinking of the Account Team and the Consulting account team. Determines planning prioritization for multiple assigned accounts. Prioritizes appropriately for multiple assigned accounts. Proactively seeks customer feedback and insights on business priorities and objectives. Understands how to plan stakeholder connections, in alignment with the core account team. Proactively builds and maintains up-to-date knowledge of customers. Leverages Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts. Orchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues. Leverages account team's insights. Builds quality, close plans for all qualified opportunities. Ensures all applicable leads and qualified opportunities are linked to customer priorities in the account plan. Drives discussions of terms and conditions. Maintains relationship with the customer to secure formal signing of contract.Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. ResponsibilitiesAccelerate GrowthProactively builds and maintains up-to-date knowledge of customer's business priorities, risks and challenges, internal landscape (e.g., organization structure, stakeholders, business performance), industry/sector challenges, regulations, trends, and futures (e.g., impact of artificial intelligence [AI], sustainability) to meet customer needs and drive customer satisfaction.Identifies, qualifies, leads, manages, and closes strategic industry cloud opportunities on prioritized accounts aligned to documented customer business value and outcomes. Accelerate Microsoft Cloud differentiation (e.g., security, AI) against competitors and win more market share. Increase customer business value with advanced technology (e.g., AI) and drive consumption.Leverages Microsoft Consulting go-to-market scenarios to drive intentional customer conversations about Microsoft Cloud adoption. Educates decision makers of assigned account(s) (e.g., business-functional area leads) on Microsoft's value proposition, aligned to the customer’s priorities and maturity, appropriately differentiating competitor solutions.Account Team OrchestrationOrchestrates the consulting-sales relationship with the core account team, working closely with Enterprise colleagues to ensure successful creation, maintenance, and execution of the Industry Solutions account plan components, and a positive One Microsoft customer experience. Orchestrates and coordinates across the account team, customer success team, service team, and the Consulting account team, effectively influencing and collaborating with account-aligned and solutions-aligned, pursuit and delivery colleagues including Partners to bring the best resources to ensure customer success and satisfaction, successfully closing...