Quality Control Analyst - Politically Exposed Person

As part of the Politically Exposed Person (PEP) Quality Control (QC) team in LATAM within Wholesale KYC Operations (WKO), the QC PEP Analyst supports JPMorganChase’s AML/KYC program by performing quality reviews of Specialized Due Diligence (SpDD) for PEP and Financial Crimes Media (FCM) cases. 

The role reports to a KYC Associate or KYC Manager and partners closely with Legal, Compliance, Controls, Technology, Client Services, and onboarding teams.

Job Responsibilities:

• Maintain expertise in global and local due diligence requirements for identifying and documenting PEP and FCM risk for wholesale clients.
• Review PEP SpDD to ensure accuracy, completeness, and a clear risk narrative with appropriate mitigations.
• Ensure regulatory requirements are identified and applied across jurisdictions in line with internal policies and procedures.
• Provide guidance on PEP/FCM due diligence expectations based on internal sources and WKO procedures.
• Ensure KYC records are properly updated with sourced evidence and documented rationale.
• Proactively manage issues, dependencies, and escalations, building strong cross-functional partnerships.
• Review end-to-end client profiles for lifecycle consistency using legal and commercial documentation to understand activity, ownership/structure, and inherent risks.
• Apply AML/KYC policies and procedures under global and local standards.
• Identify trends and root causes of quality gaps; recommend corrective actions.
• Manage daily workload to meet deadlines and quality standards; work independently with appropriate escalation of complex items.

Required Qualifications, Skills and Capabilities:

• Strong written and verbal communication (English required).
• Strong analytical/research skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment; professional presence.
• Prior experience in KYC/AML operations and/or PEP/FCM due diligence is preferred.

Preferred Qualifications:

• Bachelor’s degree or equivalent experience.
• 1–3 years in banking/financial services operations (KYC, onboarding, compliance ops, investigations, client service).
• Proficiency in MS Office; exposure to Alteryx/Tableau/BI/UiPath is a plus.