Senior Distribution and Logistics Analyst

Senior Distribution and Logistics AnalystAbout Face Reality:Face Reality Skincare was created with one goal: to give people clear skin for good. With over 50 million people experiencing the physical and emotional toll of acne each year in the US, we made it our mission to develop an effective way to achieve clear skin through our clinically verified Clear Skin MethodTM, an adaptive method combining in-clinic treatments from certified skincare professionals, personalized at home product routines and lifestyle guidance. We are dedicated to giving not just real results but celebrating people and their skin at every part of their journey.Our Core ValuesIntegrity, Inclusion, Collaboration, Adaptability, AccessibilityOur supportive business model ensures that everyone has a clear path to success and growth. We foster an inclusive space in which people are valued for who they are and are encouraged to collaborate to see goals fully realized. Fostering an open, honest culture gives us the opportunity to achieve greater trust internally and externally. Remaining flexible and adaptive allows us to remain responsive to the ever-changing world. Doing right, even if it is difficult, is of the utmost importance.About the roleThe Senior Distribution and Logistics Analyst owns the operational and analytical backbone of our distribution network across multiple 3PL locations, driving end-to-end transportation planning, freight cost control, and logistics readiness for promotions and product launches. As the business continues to scale, this role plays a critical part in supporting not only our Growth and Marketing teams, but also our Sales organization, ensuring our distribution network can reliably meet increasing demand and evolving channel needs. The role is accountable for building scalable processes as our distribution footprint expands, as we bring more transportation management in-house, and as compliance requirements grow in complexity across states and shipping scenarios. This position is a Hybrid position working out of our San Ramon office Tuesday - Thursday and remotely Mondays and Fridays. *Please note this position is not eligible for visa sponsorship. Candidates must have authorization to work in the US without current or future sponsorship. KEY RESPONSIBILITIES:Own coordination of inbound and outbound transportation, including partnering with co-manufacturers, freight providers, and 3PLs to ensure timely, cost-effective movement of goodsDrive transportation planning and logistics readiness for product launches, promotions, and ongoing demand, ensuring alignment with Growth, Marketing, and Sales needsServe as the primary internal point of contact for 3PL performance and cost visibility, partnering with an external audit provider to review and validate warehousing and fulfillment chargesManage the end-to-end process for 3PL cost review and invoice reconciliation, including consolidating inputs, tracking discrepancies, and partnering with Finance and external providers through resolutionAct as a cross-functional liaison across Operations, Finance, and Customer Service to identify, prioritize, and resolve recurring 3PL performance, billing, and operational issuesPartner closely with Customer Service to investigate and resolve ongoing 3PL-related issues impacting the customer experience, including shipping delays and order accuracyDevelop and maintain reporting on logistics performance, including freight spend, 3PL costs, service levels, and key issue trends, translating insights into clear actionsIdentify and drive continuous improvement opportunities across transportation and 3PL operations, improving cost efficiency, service levels, and scalability as the business continues to growQUALIFICATIONS:Bachelor’s degree in business or supply chain preferred, or equivalent combination of education and work experienceAPICS CSCP, CLTD, or similar supply chain certifications preferred4–7 years of experience in supply chain, logistics, or...