Reporting directly to the Retail Manager, you will be responsible for overseeing the hands-on, day-to-day running and supervision of the on-site Café. You will be multi-skilled with the ability to lead your team, meet financial targets, adhere to company standards, as well as maintain a strong relationships with the clients.
- Establishing and sustaining productive relationships with key client contacts
- Meeting financial and operational budgets
- Coordination, setup, delivery and breakdown of function services as required
- Ensuring high standards of food and beverage presentation
- Managing staffing requirements and rosters
- Ordering and replenishing stock
- Proven and successful background in retail sales
- A focus on providing excellent customer service and a passion for great food!
- Hands on strong coffee culture experience with Latte Art background, serving customers and maintaining site cleanliness
- Ability to multi task and work in a fast paced, dynamic work environment
- Leadership skills
- Excellent communication and interpersonal skills
- Impeccable grooming standards
- Strong knowledge of food handling and hygiene principles
- Computer literate