Product Portfolio Operations Manager - Strategy, Governance & Enablement, Infrastructure Platforms Client Solutions

Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Infrastructure Platforms Client Solutions (IPCS) Ops Enablement & Transformation, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities 

• Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives 
• Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices 
• Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized 
• Implements a product-level collection strategy consisting of controls, financials, and resourcing needs 
• Drive execution of IPCS operating rhythm, governance forums, and leadership priorities
• Lead planning and execution of leadership forums, strategic reviews, offsites, and executive communications
• Partner with leadership to shape strategic priorities, annual planning processes, and organizational initiatives
• Develop leadership materials, presentations, communications, and decision-support content
• Support change adoption, organizational readiness, and execution of key strategic initiatives
• Lead people enablement, culture, recognition, learning, and engagement programs
• Coordinate cross-functional efforts across HR, Finance, Transformation, and Business Management partners to support leadership objectives through stakeholder alignment, structured execution, and effective follow-through

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in program management or performance optimization 
• Proven ability to manage and implement operational effectiveness initiatives 
• Proven ability to operate within the product development life cycle and agile methodologies  
• Demonstrated proficiency in executive communications, governance, business planning, leadership support, and organizational initiatives.
• Strong organizational and program management skills, with the ability to manage multiple priorities, coordinate complex deliverables, and drive execution across competing demands.
• Proven ability to develop executive-level materials, drive change adoption, support organizational initiatives, and translate complex information into clear, actionable insights.
• Advanced stakeholder management and influencing skills, establishing trusted relationships and driving alignment across leadership, business, and partner organizations.