Storage Solutions Engineer

**Introduction** The Hardware Organization at IBM is seeking a specialist to join us in our mission to deliver industry-leading storage systems. The team has delivered highly successful products for our customers, developing high-performing and resilient software and hardware that keeps business-critical systems and data available 24/7 around the world. We are looking for passionate problem-solvers with a thorough technical grounding to help us develop solutions to meet our customers’ ever-changing needs for storing and managing data across multiple IBM hardware platforms. We work closely with IBM colleagues in our global development community. **Your role and responsibilities** This role is for the IBM Infrastructure, Hardware Organization Development team. The Hardware Organization is distributed worldwide with sites in Guadlajara Mexico, Tel Aviv Israel, Houston US, and Hursley UK. The successful candidate will use their broad knowledge hardware and firmware design and operation, together with functional specifications and high-level design documents, to support the IBM Architect and vendor design team, to define and run verification tests, and to debug hardware issues on IBM Storage System products and peripherals. In addition the role includes reproducing failures seen by clients and testing the mitigations. This role involves test and verification activities in multiple disciplines, such as: CPUs, Memories, PCIe and I2C busses), firmware (BIOS, BMC, CPLD, TPM), electrical (PSU, BBU), and mechanical engineering. It requires strong analytical skills and technical skills. The team also collaborate closely with the Software Organizations who require this hardware to deliver their Storage Solutions to IBM customers and ensure the software interfaces to enclosure management systems function correctly. The team are also responsible for the hardware support for Storage Products before and after a launch. This involves the failure analysis of suspected hardware or firmware issues. The team supports all hardware users, including the software developers and testers in IBM, the hardware manufacturers who build systems for IBM, and the vendors who supply components and diagnostic tools. **Required technical and professional expertise** · Enterprise Storage Fundamentals · Basics of Block and File storage concepts · Excellent Communication skills · Experience in documenting bugs and procedures. · Experience with hardware devices such as: x86 CPUs, Memory, Switches, PCIe and I2C busses. · Understanding of programmable devices such as: BIOS, BMC, CPLD, TPM), electrical (PSU, BBU). · Working knowledge of Linux environments. **Preferred technical and professional experience** · Fundamental knowledge of Storage Controllers in HPC environments. · Experience with cloud platforms. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.