This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Installation Consultant based in the United States.
This remote field-based role offers the opportunity to support customers by delivering high-quality installation services and safety solutions across a broad territory.
You will manage site assessments, coordinate installations, and serve as a trusted point of contact for customers throughout project execution.
The position combines technical expertise, project coordination, customer service, and hands-on field leadership.
You will work independently while collaborating with internal teams to ensure projects are completed safely, efficiently, and to a high standard.
The ideal candidate will bring strong problem-solving skills, field experience, and the ability to build lasting customer relationships.
This role provides the opportunity to make a direct impact through innovative solutions, operational excellence, and exceptional service delivery.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Field Installation Consultant based in the United States.
This remote field-based role offers the opportunity to support customers by delivering high-quality installation services and safety solutions across a broad territory.
You will manage site assessments, coordinate installations, and serve as a trusted point of contact for customers throughout project execution.
The position combines technical expertise, project coordination, customer service, and hands-on field leadership.
You will work independently while collaborating with internal teams to ensure projects are completed safely, efficiently, and to a high standard.
The ideal candidate will bring strong problem-solving skills, field experience, and the ability to build lasting customer relationships.
This role provides the opportunity to make a direct impact through innovative solutions, operational excellence, and exceptional service delivery.
Accountabilities:
- Conduct on-site customer surveys and assessments to support project planning, installation requirements, and successful execution.
- Develop site layouts, installation plans, and project documentation using internal tools and processes.
- Lead and support installation crews to ensure projects are completed safely, accurately, and according to timelines.
- Perform hands-on installations when required while maintaining quality standards and compliance with safety requirements.
- Act as the primary field representative, building strong customer relationships through professional communication and reliable support.
- Coordinate with customers, internal teams, and sales partners to ensure clear project communication and successful outcomes.
- Identify customer needs and potential business opportunities, sharing insights with sales teams to support growth initiatives.
- Manage multiple projects simultaneously in a fast-paced environment while prioritizing deadlines and resources.
- Ensure compliance with site requirements, safety procedures, and operational standards.
- Support business development activities during non-project periods by engaging prospective customers and assisting with outreach efforts.
- High school diploma or equivalent required; bachelor’s degree preferred.
- 3–7 years of experience in field services, installation, construction, technical services, or a related industry.
- Experience working directly with customers in a service-oriented environment.
- Ability to lead installation teams, manage field activities, and work independently with minimal supervision.
- Strong technical aptitude with the ability to learn new tools, systems, and product solutions.
- Valid driver’s license required.
- OSHA certification preferred or willingness to obtain certification.
- Strong leadership, communication, and customer service skills with the ability to maintain high-quality service standards.
- Ability to explain technical products and solutions clearly to customers and stakeholders.
- Excellent project management, organizational, and planning skills with the ability to manage multiple priorities.
- Strong problem-solving abilities, attention to detail, adaptability, and creativity.
- Ability to exercise sound judgment, maintain confidentiality, and handle responsibilities independently.
- Willingness to travel approximately 50–70%, including frequent overnight travel.
- Ability to reside near a major airport to support regional travel requirements.
- Competitive annual salary range of $75,000–$85,000, based on experience, education, certifications, and geographic location.
- Fully remote position supporting a regional customer base.
- Medical, dental, and vision benefits available after eligibility requirements are met.
- Paid time off including vacation, sick leave, holidays, and personal time.
- 401(k) retirement plan with company matching contributions.
- Access to additional benefits and employee support programs.
- Opportunity to work with innovative safety and asset protection solutions.
- Collaborative environment with opportunities for professional growth and career development.