Position Overview:
As a Senior Software Engineer at Diligent, you'll be hands-on in shaping the future of our products by designing and delivering secure, scalable microservices and AI-powered features that transform how organizations manage risk. You'll work primarily in TypeScript with React frontends and Node.js services, using AWS serverless to build solutions from the ground up and modernize existing services.
In this role, you'll join a self-organized, autonomous team where senior engineers lead by example, own services end-to-end, and have real influence over how work gets planned and delivered. You'll help drive architectural decisions, use our AI SDLC to shape technical execution, and play a key role in advancing the team's AI and agentic capabilities.
We're looking for a senior engineer who is a strong team fit and excited to work with a highly collaborative product triad. You'll partner closely with an experienced Product Manager and cross-functional teammates, using thoughtful questions and collaboration to turn ambiguity into clear technical direction. This is a role for someone who enjoys building great software, mentoring others, and pushing practical AI-powered product capabilities forward in a responsible way.
Key Responsibilities:
- Design and own secure, scalable services end-to-end, guiding technical decisions and evaluating trade-offs across reliability, performance, maintainability, and cost, including where AI-driven components are the right fit.
- Architect and deliver AI and agentic product capabilities, including LLM integrations, multi-step agentic workflows and intelligent automation. Lead AI-augmented development practices using Claude Code and agentic coding workflows to improve delivery quality and speed.
- Use the AI SDLC to plan technical work and help shape how the team operates. As a senior engineer, you'll have meaningful influence on execution, including how work is broken down, how cadence and commitments are managed, and how we continuously improve our ways of working.
- Work effectively across the stack. We expect strong full-stack ownership in this role, while recognizing that most engineers lean more toward frontend or backend. A preference for one area is fine, but the role requires flexibility rather than a strictly frontend-only or backend-only scope.
- Coach peers and mentor junior engineers, helping raise the bar on engineering fundamentals, AI-augmented practices, and day-to-day execution. We have junior engineers who are eager to learn, and mentoring is an important part of the role.
- Partner closely with Product, Security, DevOps, and other teams to align on features, deployment, and compliance. Our end users are internal product teams, so you'll be able to work directly with them, gather feedback quickly, and enable them with practical, high-impact solutions.
- Join a team with strong automated pipelines, healthy engineering habits, and fast feedback loops. We pay attention to meaningful delivery signals, value strong collaboration, and work hard to keep the team environment sustainable and healthy.
Required Experience/Skills
- 5+ years of professional software engineering in an agile environment, delivering secure, scalable services.
- Understands high-level LLM concepts (e.g., hallucinations, prompt sensitivity) and safe vs. unsafe AI use cases.
- Experienced in using AI tools to accelerate coding, debugging, testing, and prototyping, with critical review of outputs.
- Skilled in prompt engineering—designing reusable prompts and coaching peers.
- Proficient in React/Node.js/TypeScript for RESTful APIs (OpenAPI), and hands-on AWS serverless patterns.
- Comfortable with infrastructure as code (CDK/Terraform), containerization (Docker), CI/CD pipelines, and monitoring tools.
- Experience with SQL (PostgreSQL) and/or NoSQL databases; able to design and optimize schemas for performance.
- Applies security best practices in code and deployments (e.g., IAM, secrets management) and reviews AI-assisted suggestions for safety.
- Strong communication of technical and AI-related concepts to diverse stakeholders.
#LI-Hybrid
About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.Learn more at diligent.com or follow us on LinkedIn and Facebook
What Diligent Offers You
- Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
- We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
- We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
- Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.
Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com.
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.