Field Service Technician II

Role responsibilities

The Field Service Technician II is responsible for ensuring that passenger train products are fully operational by diagnosing and solving equipment problems. They interact with customers to address concerns and manage repair times effectively.

Requirements

A high school diploma or GED is required, with some college preferred. Candidates should have good knowledge of relevant technologies and excellent interpersonal skills.

Key skills

Electromechanical Parts, Troubleshooting, Customer Service, Problem Solving, Interpersonal Skills, Field Modifications, Equipment Installation, Emergency Response

Keywords

Field Service, Technician, Electromechanical, Troubleshooting, Customer Satisfaction, Equipment, Installation, Retrofit, Emergency Response, Interpersonal Skills, Field Modifications, Repair, Engineering, Communication, Problem Solving, Travel