The Systems Administrator is responsible for the effective provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure.
Requirements
Minimum Level of Education
- Senior Certificate and IT related qualifications.
Beneficial Qualifications
- MCSE, Office 365, Azure and any Project Management related certifications.
Minimum Experience
- 4 to 6years of experience in as a system administration
- Experience in most of the following: Windows10, 11; Server2019, 2022, 365; SQL Server; Visual Studio; Ticketing Systems, PowerShell; CMD; RAID; Hyper-V; Azure; Firewall and Network configuration; Enterprise level Antivirus, Asset Management
Beneficial Experience
- Fresh Service, Fortinet, Intune, Tenant Migrations, Unifi Management, VEEAM
Special Skills and Knowledge
- Security Principles
- Managing Server Infrastructures
- Good understanding of SYSPRO/ ERPArchitecture
- Microsoft SQL server
- Hyper-V and Azure VMs
- Backup Solutions
- SYSPRO ERP, Microsoft Office, Crystal reports (SRS
- Troubleshooting (Conceptual understanding, analysis, debugging, and solution-provision)
- Customer interaction (Explaining of complex solutions)
- e.net Solutions
- PowerShell scripting
- OSInstallations and upgrades
- Network Installations
- Working under pressure and meeting deadlines
- Exceptional User Support and Communication.
Responsibilities
- End-User Support & Incident Resolution
Provide first- and second-line technical support to users, resolving hardware, software, network, and access-related issues promptly while meeting SLA targets. - User Account & Identity Management
Manage user accounts, permissions, and authentication across systems (e.g., Active Directory / Entra ID, email, and business applications), including onboarding and offboarding. - Systems Administration & Maintenance
Administer, monitor, and maintain servers, virtual machines, operating systems, and core IT infrastructure to ensure availability, performance, and reliability. - Endpoint & Device Management
Configure, deploy, secure, and support desktops, laptops, and mobile devices, including patching, updates, and endpoint security enforcement. - Network & Connectivity Support
Assist with basic network administration and troubleshooting, including LAN/WAN connectivity, VPN access, WiFi issues, and printer or peripheral support. - Backup, Security & Compliance Tasks
Assist in managing backups, system updates, and security controls, and support incident response and compliance with internal IT policies and best practices. - Documentation & Continuous Improvement
Maintain accurate system documentation, support procedures, and asset records, while identifying opportunities to improve user experience, system stability, and IT processes.
Benefits
- 25 annual leave days
- 30 days paid sick leave over 3-year cycle
- Hybrid working environment (2 - 3 office days as determined by the function/ manager)
- Pension
- Medical aid
- Life insurance
- Group income protection
- Bonus
- Maternity: 6 months at half pay
- Paternity: 2 weeks full pay