Job Responsibilities:
- Fulfill and support sales orders
- Track and follow up closely with Sales and customers on back-orders’ status
- Provide customer support. Attend to all customers’ inquiries and provide assistance as and when necessary.
- Advise customers on Stock available and lead time
- Coordinate and expedite with factories and internal departments on customer orders and delivery matters.
- Monitor factories schedule and update according in Oracle
- Coordinate with Sales and customer on quality issues and good returns, etc.
- Coordinate with Sales and customer for Calibration completion and training and license , etc.
- Coordinate with Customer to arrange shipment in month end
- Coordinate with Finance department on customer payments
- Issue credit notes to customers
- Liaise with English and Chinese speaking customers.
- Support internal and external audit requests.
- Participate in quarterly cycle count and annual stock take
- E- Filing of Purchase PO and other sales related documents
- Prepare Purchase Order / Internal Requisition
- Knowledge of Oracle is added advantage
- Good Communication skills & fast learner