Product Manager - Consumer & Community Banking (CCB)

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a  Product Manager in JPMorgan Chase within Consumer & Community Banking (CCB) you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

 
Job responsibilities

• Develops a product strategy and product vision that delivers value to customers.
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.
• Support go-to-market activities, including training, demos, and technical enablement for internal teams and customers.
• Engage with internal and external customers to understand pain points, gather feedback, and validate product features.

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management with cloud products.
• Advanced knowledge of the product development life cycle, design, and data analytics.
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
• Ensure comprehensive product documentation, including user guides, release notes, and technical specifications.
• Experience with AWS services (e.g., EC2, S3, Lambda, RDS, IAM, CloudFormation).
• Experience with Terraform and infrastructure deployments.
• Technical background with the ability to understand and discuss architecture, APIs, and integrations.
• Proven track record of launching and scaling technical products in cloud environments.
• Strong analytical and problem-solving skills, with a focus on customer-centric product development.
• Strong skills in prioritization to manage product features and improvements effectively.

Preferred qualifications, capabilities, and skills

• Experience with AWS DevOps Tools and practices.
• Knowledge of cloud Security, compliance and governance.
• AWS Certifications (e.g. Solutions Architect, DevOps Engineer).