Senior Strategic Operations Associate, Autonomous Mobility & Delivery

About the Role

 

We are seeking an all-star operator to join the Autonomous Mobility & Delivery (AM&D) team to help launch and scale our autonomous mobility deployments in the US.

 

This role is an exciting opportunity to be a part of developing the hybrid marketplace in the US as we introduce autonomous vehicles onto our platform at scale. This role will involve working cross functionally across regional ops, fleet ops, tech, marketing, policy and legal as we launch new autonomous deployments to ensure their success. You will also be responsible for managing and monitoring the performance as we launch and executing on tactics to scale in the market. As we partner with trustworthy developers, fleet operators, and cities to bring about AV services, you’ll be thinking about how to achieve success with early pilots and writing the playbook for future expansions. 

 

What You'll Do
 

• Collaborate with many different skilled individuals across Uber, including fleet operations, engineering, product management, legal, policy, safety, marketing, and regional operations teams
• Use data to surface insights, develop and track metrics
• Anticipate problems and craft inventive, efficient solutions to a variety of challenges
• Pressure test assumptions and accurately assess program risks
• Work closely with other teams and third parties to experiment and ensure alignment that we are delivering on our goals
• Contribute to the evolving strategy by identifying areas where our customer experience or internal operations could improve
• Thrive in an environment of responsibility and independence, making smart judgements in spite of ambiguity and defending them to leadership

Basic Qualifications
 

• Bachelor's degree or equivalent
• SQL experience. Ability to build queries and generate insights, not just data
• 4+ years of experience with a proven track record of data analytics, consulting and/or operations

Preferred Qualifications
 

• AV knowledge is preferred. An understanding of robotics and autonomous driving technology and the industry players
• Marketplace + Ops experience to understand the complex dynamics of a launch and ongoing operations
• Stakeholder management and experience partnering with cross-functional teams
• Experience in planning, setting metrics, developing roadmaps, and designing processes 

For New York City, NY-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD $131,000 per year - USD $145,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.