Senior Manager, Data Center Site Operations

Key Responsibilities

• Lead overall operations of OCI data center facilities, ensuring high availability, reliability, safety, and operational excellence.
• Manage and develop teams of Data Center Operations Engineers, Facility Engineers, Technicians, and vendors.
• Drive site readiness for new deployments, capacity expansions, AI infrastructure rollouts, and liquid-cooling implementations.
• Partner with Engineering, Network Operations, Construction, Capacity Planning, Security, and Global Operations teams to support business growth.
• Oversee deployment of server, storage, and network infrastructure at hyperscale scale.
• Manage critical electrical infrastructure (UPS, generators, switchgear, substations, PDUs, ATS/STS, power distribution systems).
• Manage critical mechanical and cooling infrastructure (chillers, cooling towers, CRAH/CRAC systems, liquid cooling, CDUs, BMS).
• Lead commissioning, operational acceptance, and readiness reviews for new facilities and infrastructure.
• Monitor environmental and operational metrics using BMS, DCIM, EPMS, and related monitoring platforms.
• Own vendor and colocation provider relationships, SLA compliance, governance reviews, and escalations.
• Lead incident response, change management, root cause analysis (RCA), and risk mitigation activities.
• Manage site KPIs, operational reporting, budgets, forecasting, and continuous improvement initiatives.

 

Required Qualifications

• Bachelor’s degree in Engineering, Facilities Management, Data Center Operations, or a related technical field (or equivalent experience). 
• 10+ years of experience in hyperscale data center operations, critical facilities, or mission-critical infrastructure management. 
• 5+ years of leadership experience managing technical operations teams. 
• Experience working in major cloud or hyperscale environments (OCI, AWS, Azure, Google Cloud, Meta, etc.). 
• Strong knowledge of electrical and mechanical systems supporting data centers. 
• Experience with liquid-cooled and high-density computing environments. 
• Experience leading large-scale infrastructure deployment and capacity expansion projects. 
• Experience managing colocation providers, vendors, and service delivery partners. 
• Knowledge of incident management, operational governance, commissioning, and operational readiness processes. 
• Strong communication, stakeholder management, and leadership skills. 

Nice-to-Have 

• Experience with AI, GPU, or HPC infrastructure. 
• Knowledge of ASHRAE guidelines, liquid cooling technologies, and power redundancy architectures (N, N+1, 2N). 
• Experience with BMS, DCIM, EPMS, and industrial control systems. 
• Sustainability and energy-efficiency program experience. 
• Certifications such as ITIL, CDCP/CDCS/DCEP, Uptime Institute, or PMP. 

 

Career Level - M3