Workplace Experience & Operations Executive (Contract)
Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code – testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this “outer loop,” helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.
Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.
Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend — enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.
With a global team across 26 offices and 27 countries, Harness is shaping the future of AI software delivery — and we’re looking for exceptional talent to help us move even faster.
About The Role
We are looking for a proactive Workplace Operations Executive to join our Bengaluru Workplace team on a 6-month contract. You will ensure seamless, high-quality delivery of all workplace services at our HSR Layout office — managing vendors, driving employee experience, and keeping operations running smoothly day-to-day.
Key Responsibilities
- Facilities & Workplace Operations
- Oversee day-to-day office operations — safe, clean, fully functional environment
- Manage soft and hard facility services across all service lines
- Proactively resolve operational issues before they impact employees
- Maintain AMC schedules, maintenance logs, and compliance records
- Vendor & Service Provider Management
- Primary contact for all vendors and managed office space service providers
- Manage vendor contracts, SLAs, onboarding, and performance review cycles
- Drive accountability on KPIs; escalate non-conformances promptly
- Ensure vendor compliance with Harness operational standards and safety norms
- Employee Experience & EHS
- Champion a best-in-class in-office experience aligned to Harness culture
- Manage helpdesk, cafeteria, meeting rooms, and front-of-house services
- Support EHS compliance, fire drills, emergency planning, and safety audits
- Gather and action employee feedback on workplace services
About You
- 3–5 years in facilities management or workplace operations
- Experience managing vendors and managed office space providers
- Proven vendor performance management and SLA governance
- Experience in a technology or start-up environment preferred
Additional Details
- Office Location - HSR Layout
- 6 month contract to hire
- 5 days working from office
Harness in the news:
- Accelerating Our Mission to Bring AI to Everything After Code
- Goldman Sachs leads investment in software delivery startup Harness at $5.5 billion valuation
- How Harness runs 16 “startups within a startup” at scale | Jyoti Bansal
- Harness Research Shows AI Visibility Crisis Fueling Security Nightmare
- Harness has been named to the Inc. Power Partner list for software delivery success
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
At Harness, we care about your privacy and are committed to protecting your personal data. For additional information on this topic, you can visit our privacy Portal: https://harness-privacy.relyance.ai/
Note on Fraudulent Recruiting/Offers
We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.
Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.
If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at security@harness.io. You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission’s website (https://consumer.ftc.gov/articles/job-scams), or you can contact your local law enforcement agency.