Work Location:
Toronto, Ontario, CanadaHours:
37.5Line of Business:
Business Management, Strategy & SupportPay Details:
$96,900 - $136,800 CADTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Technology Business Operations Role Overview
Business Operations Management (BOM) partners with Global Technology & Solutions (GTS) to help the organization operate with discipline, clarity, and focus. We support operational and strategic excellence across financial and performance management, resource management, operational risk management and colleague engagement. Through standardization, continuous improvement, collaboration, and strong cross-functional partnership, we help run the business and enable better outcomes for our teams, partners, customers, and colleagues.
In this role, you will be part of the BOM team supporting TD’s Delivery & Operations (D&O) department. D&O includes approximately 2,000 colleagues across multiple locations. Our teams play an important role in advancing the GTS strategy, business operations, performance, and workforce management, while also strengthening delivery, agile, change management, product owner, and analyst practices.
What You'll Do
Solve problems efficiently:
You bring structure, discipline, and insight to the way we manage resources, financial planning, forecasting, budgeting, approvals, risk, and performance.
You identify trends, risks, issues, and productivity opportunities, then partner with leaders and stakeholders to simplify processes, remove barriers, strengthen controls, and recommend practical solutions.
Achieve your goals:
We help the department deliver on its strategy and goals by providing the financial, workforce, operational, and performance insights leaders need to make informed decisions.
You own and support monthly forecasting, annual budgeting, consolidated reporting, Clarity PPM governance, dashboards, scorecards, and executive-ready materials that connect plans, resources, costs, risks, and outcomes.
You help hold the leadership team accountable to their targets and plans while working with them to identify clear paths, options, and solutions to achieve their commitments.
Make people’s day:
You create a smooth, reliable, and positive experience for leaders, partners, and colleagues by making it easier to access the information, support, approvals, and insights they need to run the department effectively.
We count on you to lead with care and responsiveness, support governance meetings and leadership forums, prepare clear materials, and make every interaction feel organized, thoughtful, and easy to act on.
Never stop learning:
You bring curiosity, continuous improvement, and a growth mindset to how we operate, looking for better ways to support the department and strengthen the value BOM delivers.
You help improve policies, processes, procedures, tools, and ways of working while sharing knowledge, coaching others, and supporting change across multiple functional areas.
Own the details that make the department work:
We rely on you to keep the business operating with accuracy, discipline, and strong controls across approvals, financial processes, resource data, reporting, governance routines, and operational follow-through.
You partner across teams, manage competing priorities, communicate clearly with senior stakeholders, and translate complex information into practical actions that move the department forward.
If you enjoy bringing clarity to complexity, building trusted partnerships, and helping teams deliver with confidence, this role offers an opportunity to make a meaningful impact across D&O.
Work Location Expectation
This role is expected to be onsite a minimum of four days per week to support strong partnership, collaboration, and connection with the teams we serve.
Qualifications and Experience
Master’s or undergraduate degree in Technology, Finance, Business, or a related discipline.
7+ years of relevant experience in technology finance, business operations, resource management, or a related field, with demonstrated ability to communicate effectively with executive stakeholders.
Strong experience with P&L management, budgeting, forecasting, resource management, costing, and financial performance reporting.
Advanced proficiency in Excel and PowerPoint, with working knowledge of Clarity PPM and Microsoft 365 tools such as SharePoint and Copilot.
Ability to work independently, manage complex priorities, and coach, guide, or provide direction to team members as required.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet