The Finance Officer – Receivable’s core responsibilities are to keep a proper record of all amounts due to the hotel from guests, concessionaires, tenants, credit card companies and employees. Although not responsible to the Credit, it will be necessary for both to work closely together in following up on overdue accounts
standards:
Post payment received from the bank to apply in credit card account.
Prepare and reconcile credit card transactions and submit deposit slips which is picked up daily by the bank representative.
Handle all credit card inquires from guests and/or prepare credit vouchers concerning charge back / rebates where necessary.
Maintain proper maintenance of completed and up to date supporting documents for all credit card charges.
Post all daily transactions to the city ledger accounts.
Ensure proper and correct balances of the city ledger accounts are maintained.
Post and reconcile credit card transactions for ALL credit card types. To follow up with banks on all outstanding credit cards reimbursement.
Prepare credit card rebates and/or refunds with complete supporting document/approval for submission to banks.
Response to all charge-back queries within the bank’s stipulated time to ensure only genuine charge-back are accepted.
Update Micros City Ledger and/or Employee Ledger and reconcile accordingly.
Follow up collections of Inter-hotels billing, Hilton Honors Redemption and Hilton Dining Programme.
Assist in sending out monthly debtors statement.
Ensure proper filing of room folios and F&B bills relating to City Ledger and credit card settlement to facilitate retrieval of information.
Post and allocate all the payment received from cheque/telegraphic transfer into system and pass to Finance Secretary (or designated person) for recording prior to General Cashier depositing the payment.
Ensures the maintenance of an accurate record of all monies due to the hotel from guests, groups, crew, banquets, employees and credit card companies.
Ensures the accuracy of all charges made to the various accounts on a daily basis.
Ensures that all debtors are billed in a timely fashion.
Ensures that the necessary documentation is submitted with invoices to substantiate charges and ensures payment is collected on a timely fashion.
Checks the daily Travel Agents report ensuring the accurate payment of the same.
Prepare monthly balance sheet reconciliations of Receivable related accounts.
Responds to queries from guests and creditors and follow up outstanding commission enquiries from travel agents.
Assists the Credit Manager with month end procedures.
Deputizes for the Credit Manager in their absence.
Performs any reasonable additional task given by Superior from time to time in order that the department functions smoothly.
Is flexible in relation to hours worked especially at month end.
Carry out any other reasonable duties and responsibilities as assigned.
A Finance Officer – Receivable serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
University degree and above.
1-2 years of relevant experience.
Attention to details and good interpersonal skills.
Proficient in English and Chinese to meet business needs.
Possess system skills in Check SCM, SUN.
Proficient in Microsoft Windows, Word, Excel, etc.