Senior Director of Infra Engineering - Wifi & Cellular

At a world-renowned company like JPMorgan Chase, you’ll have the opportunity to help shape the future of technology—unlocking your full potential while making a lasting impact on the industry.

As a Senior Director of Infrastructure Engineering at JPMorgan Chase within Infrastructure Platform , you will lead a major infrastructure domain (or multiple smaller domains), applying deep technical expertise to diagnose and resolve highly complex issues. You will exercise independent judgment within established guidelines and parameters, determining the most appropriate course of action to achieve business and technology outcomes.

Job responsibilities

• Manages technical areas within infrastructure engineering, collaborates with others across different technical areas, and anticipates the needs of multiple disciplines within the function
• Manages and implements corporate and divisional operational plans and provides broad direction to teams, team leads, and supervisors
• Manages key senior stakeholders and ensures teams deliver in accordance with compliance standards, risk and security, service level agreements, and business requirements
• Sets reuse-first expectations for enterprise-authorized AI adoption within the work environment across infrastructure engineering domains to accelerate delivery and improve decision quality, with human-in-the-loop validation and appropriate handling of sensitive data.
• Drives multiple complex projects, processes, and initiatives
• Develops and executes the function’s objectives with accountability for outcomes
• Be responsible for staffing, budget, and relevant profit and loss
• Mentors and coaches junior engineers and technologists
• Establishes cross-domain governance standards for AI-assisted workflows used in delivery and operational routines, ensuring traceability/auditability and alignment to resiliency, security, and risk expectations.

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering concepts and 10+ years applied experience
• Experience managing cross-functional teams of infrastructure engineers
• Experience hiring, developing, and recognizing talent
• Extensive knowledge of hardware aligned to infrastructure engineering 
• Exposure to managing and developing budgets
• Demonstrated experience leading safe adoption of enterprise-authorized AI capabilities within the work environment across multiple infrastructure engineering teams, including validation practices and awareness of data sensitivity.
• Ability to define review and approval and escalation expectations for AI-assisted recommendations aligned to resiliency, security, and auditability outcomes.

Preferred qualifications, capabilities, and skills

• Experience in managing large infrastructure teams in banking or financial domain