This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deal Desk Associate based in Brazil.
This is an excellent opportunity for an early-career professional looking to develop expertise in Deal Desk and Revenue Operations within a fast-paced SaaS environment. The role combines operational excellence with increasing exposure to commercial strategy, offering a clear path for long-term career growth. You will collaborate with Sales, Finance, and Operations teams across multiple regions while supporting the full quote-to-cash process. Success in this position requires strong attention to detail, curiosity about the commercial aspects of deals, and confidence working with business systems and processes. The role is fully remote and thrives in a collaborative, flexible, and asynchronous work environment that values ownership, continuous improvement, and innovation. Candidates must be comfortable working a split schedule to provide coverage across both EMEA and AMER business hours.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deal Desk Associate based in Brazil.
This is an excellent opportunity for an early-career professional looking to develop expertise in Deal Desk and Revenue Operations within a fast-paced SaaS environment. The role combines operational excellence with increasing exposure to commercial strategy, offering a clear path for long-term career growth. You will collaborate with Sales, Finance, and Operations teams across multiple regions while supporting the full quote-to-cash process. Success in this position requires strong attention to detail, curiosity about the commercial aspects of deals, and confidence working with business systems and processes. The role is fully remote and thrives in a collaborative, flexible, and asynchronous work environment that values ownership, continuous improvement, and innovation. Candidates must be comfortable working a split schedule to provide coverage across both EMEA and AMER business hours.
Accountabilities
- Manage the end-to-end processing of closed deals, including order management, quote creation, and order form processing while ensuring accuracy, compliance, and timely execution.
- Build and maintain standard quotes using CPQ tools, verify pricing and approvals, and support the complete quote-to-cash lifecycle.
- Maintain accurate customer, account, and order data within Salesforce throughout the sales process.
- Respond to Deal Desk requests from Sales teams within established service levels, resolving technical and process-related inquiries efficiently.
- Partner with senior Deal Desk team members to escalate and resolve complex deal scenarios when required.
- Contribute to process optimization by improving standard operating procedures, internal documentation, and knowledge resources.
- Support month-end and quarter-end close activities to ensure all transactions are processed accurately and on schedule.
- Identify opportunities to improve workflows, automation, and operational efficiency while developing greater commercial understanding and strategic responsibility over time.
- Previous experience in Deal Desk, Sales Operations, Revenue Operations, Order Management, or a similar operational role.
- Hands-on experience using Salesforce is required; experience with CPQ platforms is highly preferred.
- Understanding of quote-to-cash processes, order management principles, and commercial operations.
- Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities during high-volume periods.
- Comfortable working within structured processes while proactively identifying issues and recommending improvements.
- Commercial curiosity with an interest in understanding the business impact of deals beyond operational execution.
- Strong collaboration and communication skills, with the ability to build productive relationships across cross-functional teams.
- Demonstrated interest or experience in automation and AI-enabled workflows.
- Professional fluency in English, both written and spoken.
- Ability and willingness to work a split schedule that overlaps both EMEA and AMER business hours as a core requirement.
- Previous experience in a remote work environment is considered an advantage.
- Annual base salary ranging from USD $24,550 to $55,300, depending on location, skills, and experience.
- Fully remote work from anywhere in Brazil.
- Flexible working hours within an asynchronous work culture.
- Flexible paid time off.
- 16 weeks of paid parental leave.
- Mental health and wellbeing support services.
- Equity through stock options.
- Annual learning and professional development budget.
- Home office allowance and company-provided IT equipment.
- Budget for local coworking spaces or in-person social events.
- Strong career progression opportunities within Deal Desk and Revenue Operations.