User Lifecycle Management Analyst

**Introduction** A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences. **Your role and responsibilities** The User Lifecycle Management Specialist is responsible for manual user lifecycle management, user provisioning, deprovisioning, policy enforcement and management of user permissions and accesses. The ULM Specialist L1 will work with different tools and technologies such as Microsoft Active Directory, CyberArk, OKTA, and/or other IAM technologies to complete the provisioning of users, policies, and permissions. The ULM L1 Specialist will also collaborate with IAM and AD teams to ensure the infrastructure is running and available to all the users. **Required technical and professional expertise** • at least 1 year of experience working in a Service Desk, or IT departments. • Experience creating users, assigning permissions, revoking permissions, decommissioning users on AD, AAD, or any other system. • Understanding of IAM concepts such as delegation, authentication, MFA, SSO. • Basic understanding of cybersecurity concepts. • English fluency is required for this role. **Preferred technical and professional experience** · +2 years of experience working as a Service Desk Analyst, IT Analyst or User Administrator. · - Strong understanding of the user lifecycle in AD. · - Strong Understanding of AD DS. · - Understanding of Azure AD. · - Experience working with IAM tools such as OKTA, CyberArk, Sailpoint or Saviynt. · - Experience creating users and assigning permissions in Linux environments. · - Relevant IT certifications such as Cisco IT Essentials, CCNA, Microsoft AZ900 are preferred but not required. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.