Sr. Financial Svcs Analyst

Job Description: Travel & Expense (T&E) Corporate Card Administrator

Job Title: Sr. Financial Svcs Analyst

Reports To: T&E Supervisor

Job Summary

The Travel & Expense (T&E) Corporate Card Administrator is responsible for the end-to-end administration of the corporate card program and travel expense processes. This role serves as the primary point of contact for employees, card providers, and internal stakeholders, ensuring timely card issuance, compliance with company policies, expense reporting support, transaction management, and accurate financial reporting.

Key Responsibilities

Corporate Card Program Administration

• Administer the corporate card program, including card issuance, cancellation, replacement, and maintenance.
• Coordinate with card providers and banking partners on account setup, modifications, and escalations.
• Monitor cardholder accounts and ensure adherence to company policies and controls.
• Maintain accurate employee and cardholder master data.
• Support periodic card audits and account reviews.

Expense Management & Concur Administration

• Manage corporate card transaction feeds and ensure timely integration into Concur or other expense management systems.
• Monitor and resolve credit card transaction import issues.
• Support employees with expense report creation, submission, and reconciliation.
• Configure and maintain expense system settings, user profiles, and approval workflows.

Compliance & Policy Management

• Ensure compliance with corporate travel and expense policies.
• Review exceptions and policy violations and collaborate with stakeholders for resolution.
• Support internal and external audit requests by providing required documentation and reports.
• Maintain process documentation and standard operating procedures (SOPs).

Reporting & Reconciliation

• Perform monthly corporate card reconciliations and transaction reviews.
• Prepare and distribute reports related to card usage, delinquency, policy compliance, and spend analysis.
• Support General Ledger (GL) reconciliation activities and ensure accurate expense allocation.
• Investigate and resolve discrepancies between card provider data, expense reports, and accounting records.

Vendor & Stakeholder Management

• Act as a liaison between employees, finance teams, travel management companies, Concur support, and card providers.
• Manage service requests, issue escalations, and vendor communications.
• Partner with HR, Payroll, Procurement, and Accounting teams on employee changes and policy updates.

Process Improvement

• Identify opportunities to streamline T&E and corporate card processes.
• Participate in system upgrades, automation initiatives, and policy enhancements.
• Recommend best practices to improve user experience, compliance, and operational efficiency.

Required Qualifications

• Bachelor's degree in finance, Accounting, Business Administration, or related field.
• 5 - 8 years of experience in Travel & Expense, Corporate Card Administration, Finance Operations, or Shared Services.
• Experience with Concur Expense and corporate card programs.
• Strong understanding of expense management, corporate card processes, and financial controls.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Strong analytical, problem-solving, and organizational skills.