QA Manager

Back to jobsQA ManagerCharlotte, North Carolina, United States; Denver, Colorado, United States; New York, New York, United StatesApplyAbout Judi Health Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including: Judi Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers, Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform. Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve. To learn more, visit www.judi.health.Position Summary:    Hybrid 3 days (offices in NYC, Denver, CO and Charlotte, NC area)   The QA Manager is responsible for leading and scaling the quality assurance strategy across engineering teams, with a strong emphasis on test automation, process optimization, and cross-functional collaboration. This role provides strategic leadership in QA practices while overseeing the work of QA engineers and ensuring consistent quality standards are applied through all stages of the software development lifecycle. The QA Manager works closely with product, engineering, and leadership stakeholders to define and drive a culture of quality across the organization.    Position Responsibilities:     Define, implement, and manage the overall quality strategy, including automation, manual testing, and continuous quality improvement initiatives  Lead, mentor, and manage a team of QA engineers across multiple Scrum teams, ensuring consistent execution and delivery  Collaborate with Engineering and Product leadership to align testing priorities with business goals  Oversee the design, development, and maintenance of scalable and reliable test automation frameworks and CI/CD integrations  Establish and monitor quality metrics and KPIs to report on testing effectiveness and product health to leadership  Champion testing best practices, including shift-left testing, test-driven development, and robust exploratory testing  Identify gaps in coverage, tooling, or process and proactively implement solutions  Conduct regular code and test reviews, ensuring high standards and alignment with QA practices  Drive initiatives for test data management, performance testing, and environment stability  Maintain compliance with industry standards, internal controls, and regulatory requirements  Cultivate a culture of accountability, continuous improvement, and innovation within the QA team  Participate in Agile ceremonies and cross-departmental planning as a senior technical stakeholder   Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.    Minimum Qualifications:      7+ years of experience in software quality assurance, with at least 2 years in a QA leadership or management role  Strong background in the healthcare, pharmacy benefit management (PBM), or health insurance industries  Proven success in building and scaling test automation strategies across large or complex applications  Demonstrated experience with front-end automation tools (e.g., Playwright, Cypress) and scripting in Python, JavaScript, or TypeScript  Hands-on experience with middleware/API testing, SQL, and Linux/Unix systems  Deep knowledge of CI/CD tools and integration of testing frameworks into deployment pipelines  Excellent organizational, interpersonal, and communication skills, including the ability to influence at all levels  Experience managing geographically distributed teams and remote-first collaboration     (Optional) Preferred Qualifications:      Previous experience in pharmacy benefits, health plans, or PBM/PBA environments  Proficiency with...